(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, retrieving and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders for Member pickup, and following up on out-of-stock items. The associate provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company offerings. The position also requires following facility safety procedures, completing assigned work and priorities in collaboration with others, and adhering to company policies, procedures, and standards of ethics and integrity. Associates are expected to demonstrate Walmart’s values, support an inclusive and collaborative workplace, act with integrity, serve Members, and pursue continuous improvement.
Responsibilities
- Develop and support Membership by explaining benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet Membership goals.
- Maintain facility safety by following safety procedures and standards, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, retrieving items, scanning, wrapping and palletizing merchandise, verifying orders and invoices, securing items for Member pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; identifying deadlines and expectations; communicating progress; recommending improvements; and adapting to change and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, and ethical standards, including implementing action plans and using the Open Door Policy.
- Support an inclusive workplace, build trusting relationships, communicate positively, and help develop and mentor others.
- Act with integrity and accountability, serve customers and Members, make informed decisions, and support continuous improvement and adaptation to new technologies and skills.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, parental leave, family care leave, bereavement leave, jury duty, and voting leave
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit through Live Better U, including eligible tuition, books, and fees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
