(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club develops and supports Membership by explaining Membership benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains Facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials appropriately, following steel standards, and correcting or reporting unsafe situations. Associates complete assigned work using policies, data, and available resources; collaborate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback. The role is expected to uphold Company policies, procedures, ethics, and integrity standards, and to demonstrate the stated values of respect for individuals, acting with integrity, serving customers and Members, and striving for excellence. The position is located at 6955 Miller Ln, Dayton, Ohio.
Responsibilities
- Develop and support Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain Facility safety by following safety standards, conducting safety sweeps, following forklift-spotting and hazardous-material procedures, adhering to steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing orders, checking accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with business partners; manage deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting Company products and services.
- Comply with Company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy and applying related action plans.
- Build trusting team relationships, communicate positively, and help develop and mentor others.
- Support Company goals and values, including accountability, continuous improvement, learning, and making a positive impact for associates, customers, Members, and the world around us.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit through Live Better U, including eligible tuition, books, and fees
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
