(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing items; verifying order and invoice accuracy; securing orders for Member pickup; and following up on out-of-stock merchandise. The position also provides Member service by understanding needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The associate maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting practices, handling and disposing of hazardous materials correctly, following steel guidelines, and correcting or reporting unsafe situations. The role completes assigned work using company policies, data, and resources; collaborates with colleagues and business partners; communicates progress; manages priorities and deadlines; and identifies improvement opportunities. Associates are expected to follow company policies and ethical standards and demonstrate the company’s values, including respect for individuals, integrity, customer service, and continuous improvement. The position is based at the Sam’s Club facility at 455 31st St, Kenner, Louisiana. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. Sam’s Club also describes performance-based bonuses and a range of benefits.
Responsibilities
- Develop and support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing them, verifying orders and invoices, securing orders for pickup, and following up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
- Maintain facility safety by following safety standards, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel guidelines, and correcting or reporting unsafe situations.
- Complete work assignments and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and identify improvement opportunities.
- Follow company policies, procedures, and ethical standards, and demonstrate the company’s values through respectful teamwork, integrity, customer service, accountability, and continuous improvement.
- Help develop and mentor other associates, recognize contributions, and support a workplace where associates feel included and able to thrive.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave
- PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit program, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
