(USA) Personal Shopper - Sam's

Walmart•Severn, MD

5d•Onsite

About The Position

The Personal Shopper at Sam’s Club develops and supports Membership by explaining membership benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing them, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. It also provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services. The associate maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, adhering to steel standards, and correcting or reporting unsafe situations to Management. The role requires completing assignments and priorities using company policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; communicating progress; and adapting to change and feedback. Associates are expected to follow company policies, procedures, and ethical standards and demonstrate the company’s values through integrity, respect, service, teamwork, accountability, learning, and continuous improvement. The hourly wage range is $18.00 to $26.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. Sam’s Club describes competitive pay, performance-based bonus awards, and benefits. The primary location listed is 424 George Claus Blvd, Severn, Maryland 21144.

Responsibilities

Develop and support Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe situations to Management.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing them, checking order and invoice accuracy, securing orders for Member pickup, and following up on out-of-stock merchandise.
Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and identify and recommend improvements.
Provide Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
Comply with company policies, procedures, standards of ethics, and integrity requirements, including implementing action plans and using the Open Door Policy.
Demonstrate company values by building trusting team relationships, communicating positively, helping develop and mentor others, recognizing contributions, acting with integrity and accountability, serving Members, and pursuing learning and continuous improvement.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Company-paid education benefit program through Live Better U, covering eligible programs, tuition, books, and fees
Performance-based bonus awards
Potential hourly premiums in specified circumstances