(USA) Personal Shopper - Sam's

Walmart•Brownsville, TX
•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The associate follows facility safety procedures and company policies, standards, and ethics requirements while completing assigned work and collaborating with coworkers, managers, customers, and business partners. The role emphasizes respectful teamwork, integrity, customer service, continuous improvement, and learning from change and feedback. The position is based at the Sam’s Club facility at 3570 W Alton Gloor Blvd, Brownsville, Texas 78520-9286. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances. Sam’s Club also describes benefits including health coverage, financial benefits, paid time off, disability coverage, discounts, education benefits, and other programs. Eligibility and benefit amounts may depend on job classification and length of employment.

Responsibilities

  • Develop and support Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
  • Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials correctly, following steel standard guidelines, and correcting or reporting unsafe situations to Management.
  • Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning, wrapping and palletizing merchandise, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
  • Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
  • Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
  • Follow company policies, procedures, standards of ethics, and related action plans, including using the Open Door Policy and applying these requirements to business processes and practices.
  • Promote respectful and inclusive teamwork, build trusting relationships, communicate positively, help develop and mentor others, and recognize others’ contributions.
  • Maintain integrity and accountability, serve customers and Members, make decisions based on reliable information, and support continuous improvement and the adoption of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off (PTO and/or PPTO)
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Company-paid education benefit program (Live Better U), including eligible tuition, books, and fees
  • Performance-based bonus awards
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