(USA) Personal Shopper - Sam's (Saturday & Sunday required)
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role also fulfills Member Fax n Pull and Click n Pull orders by locating, scanning, wrapping, palletizing, and securing items; checking order and invoice accuracy; and following up on out-of-stock merchandise. The position provides Member service by recognizing Member needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It requires following safety standards and procedures, completing assigned work using company policies and resources, collaborating with others, communicating progress, and adapting to changing priorities and feedback. Associates are expected to uphold company policies, ethics, and values, contribute to a respectful and inclusive workplace, support teammates, and pursue continuous improvement. The role is located at 320 W Main St, Freehold, NJ 07728-2524. Saturday and Sunday work is required. The hourly wage range is $19.00 to $27.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The posting also describes performance-based bonus awards and benefits.
Responsibilities
- Support Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling procedures, following steel standard guidelines, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing them, verifying order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including implementing action plans and using the Open Door Policy.
- Help foster a culture of belonging, build trusting relationships, communicate positively, support and mentor others, recognize contributions, and hold oneself and others accountable.
- Deliver results while putting customers and Members first, making decisions based on reliable information, and considering the effect of one’s work on the team and stakeholders.
- Pursue continuous improvement, learn new technologies and skills, and support others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit covering tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
