(USA) Personal Shopper - Sam's

Walmart • El Paso, TX

15d • Onsite

About The Position

The Personal Shopper supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise, verifying order and invoice accuracy, securing orders until Member pickup, and following up on out-of-stock items. The Personal Shopper also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services.

The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling procedures, adhering to steel standard guidelines, and correcting or reporting unsafe conditions to Management. The associate completes assignments by setting priorities, collaborating with managers, coworkers, customers, and business partners, communicating progress, and adapting to feedback and change. The role is expected to uphold company policies, procedures, ethics, and values, including respect for individuals, integrity, customer service, and continuous improvement.

The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in qualifying circumstances. Sam’s Club describes competitive pay, performance-based bonus awards, and benefits including health coverage, financial benefits, paid time off, disability coverage, discounts, education benefits, and other programs; eligibility and terms may vary.

Responsibilities

• Explain Membership benefits and promote the value of Company products and services.
• Process Memberships, upgrades, and credit accounts; participate in sales and marketing events and work toward Membership goals.
• Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations to Management.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting merchandise, scanning items, wrapping and palletizing items, verifying orders and invoices, securing items until pickup, and following up on out-of-stock merchandise.
• Complete work assignments and priorities by collaborating with others, identifying priorities and deadlines, carrying out tasks, communicating progress, recommending improvements, and adapting to change and feedback.
• Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
• Comply with company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy and applying related action plans.
• Support a respectful and inclusive workplace, build trusting relationships, communicate effectively, help develop and mentor others, and recognize contributions.
• Act with integrity and accountability, serve customers and Members, make decisions based on reliable information, and pursue learning and continuous improvement.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including PTO and/or PPTO
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U company-paid education benefit, including eligible tuition, books, and fees
• Performance-based bonus awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed