(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role works toward membership goals and fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise; verifying order and invoice accuracy; securing items until pickup; and following up on out-of-stock items. The position provides Member service by understanding needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Sam’s Club products and services. It completes work assignments by coordinating with managers, coworkers, customers, and business partners; prioritizing deadlines and expectations; communicating progress; addressing improvement opportunities; and adapting to change and feedback. The role maintains facility safety by following safety standards and procedures, conducting safety sweeps, observing forklift-spotting and hazardous-material handling and disposal procedures, following steel guidelines, and correcting or reporting unsafe conditions. Associates are expected to follow company policies, procedures, and ethics standards and demonstrate the company’s values through teamwork, integrity, customer service, continuous improvement, and respect for individuals. The hourly wage range is $17.00 to $25.00. Additional premiums of $0.35 to $3.00 per hour may apply in specific circumstances, depending on factors such as schedule, facility, season, or work performed. The position is based at 7245 E 96th Street, Indianapolis, Indiana 46250-3308.
Responsibilities
- Support Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting merchandise, scanning, wrapping and palletizing items, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting products and services.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel guidelines, and correcting or reporting unsafe situations.
- Complete work assignments and priorities by collaborating with relevant parties, identifying priorities and deadlines, carrying out tasks, communicating progress, recommending improvements, and adapting to change and feedback.
- Follow company policies, procedures, and standards of ethics and integrity, including use of the Open Door Policy and implementation of related action plans.
- Contribute to a respectful, inclusive, and effective team by building relationships, communicating positively, helping develop and mentor others, and recognizing others’ contributions.
- Deliver results while prioritizing Members, using reliable information in decisions, and supporting continuous improvement and adaptation to new technologies and skills.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO) and/or protected paid time off (PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education through Live Better U, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
