(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. The position provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting products and services. It also maintains facility safety by following safety procedures and standards, including forklift spotting, hazardous-material handling and disposal, steel standards, and reporting or correcting unsafe situations. Associates complete assigned work using company policies and resources, collaborate with others, communicate progress, address improvement opportunities, and adapt to change and feedback. Associates are expected to demonstrate Walmart’s values: respect for individuals, acting with integrity, serving customers and Members, and striving for excellence. The posting describes competitive pay, potential performance-based bonuses and premiums, and a range of health, financial, paid-time-off, disability, education, and other benefits.
Responsibilities
- Explain Membership benefits, promote Company products and services, process memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and other business partners; communicate progress; and identify ways to address improvement opportunities.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Follow company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy and applying related action plans.
- Build trusting relationships, communicate positively, help develop and mentor others, and recognize colleagues’ contributions.
- Act with integrity and accountability, support the Company’s goal of becoming a regenerative company, and make decisions based on reliable information while considering team and stakeholder impacts.
- Learn, take calculated risks, demonstrate resilience, drive continuous improvement, use new technologies and skills, and support others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO), including vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program (Live Better U), including tuition, books, and fees for eligible programs
- Performance-based bonus awards
- Additional premiums in certain circumstances
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
