(USA) Personal Shopper - Sam's

Walmart•Dallas, TX

16d•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role helps meet Membership goals and fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise, verifying orders and invoices, securing orders for pickup, and following up on out-of-stock items. The position also provides Member service by understanding needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The associate maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, applying steel-standard guidelines, and correcting or reporting unsafe conditions. The role includes completing assigned work, coordinating with managers, coworkers, customers, and business partners, managing priorities and deadlines, communicating progress, and recommending improvements. Associates are expected to follow company policies and ethical standards and demonstrate respect, integrity, customer service, teamwork, accountability, learning, and continuous improvement. The hourly wage range is $17.00 to $25.00. Premiums of $0.35 to $3.00 per hour may apply in certain circumstances. The job is located at 2900 W Wheatland Rd, Dallas, Texas 75237-3535.

Responsibilities

Explain Membership benefits, promote company products and services, process memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward Membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, applying forklift-spotting procedures and hazardous-material handling and disposal procedures, following steel-standard guidelines, and correcting or reporting unsafe situations.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
Complete work assignments and priorities using company policies, data, and resources; coordinate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
Comply with company policies, procedures, and ethical standards, including implementing action plans, using the Open Door Policy, and applying standards in business processes and practices.
Promote respect and belonging, build trusting relationships, communicate positively, help develop and mentor others, and recognize their contributions.
Act with integrity and accountability, model company values, and support the company’s goal of becoming a regenerative company.
Put customers and Members first, make decisions using reliable information, and consider how work affects the team and stakeholders.
Learn, demonstrate resilience, pursue continuous improvement, adopt new technologies and skills, and support others through change.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U company-paid education benefit, including eligible tuition, books, and fees