(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, picking and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, complying with steel standards, and correcting or reporting unsafe situations. Associates complete assignments using company policies, data, and resources; coordinate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; and identify improvement opportunities. The role also calls for ethical conduct, teamwork, mentoring and supporting others, accountability, customer-focused decisions, continuous improvement, and adapting to change. The hourly wage range is $17.00 to $25.00. Additional premiums of $0.35 to $3.00 per hour may apply in certain circumstances, depending on factors such as schedule, facility, season, or work performed. The position is located at 3530 Lakeland Highlands Rd, Lakeland, Florida.
Responsibilities
- Support Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, complying with steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, picking and scanning merchandise, wrapping and palletizing items, ensuring order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including implementing action plans and applying the Open Door Policy.
- Build strong working relationships, communicate positively, support and mentor others, and recognize their contributions.
- Act with integrity and accountability, serve customers and Members, make informed decisions, and pursue continuous improvement while adapting to change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
