(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role works toward membership goals and provides helpful service to Members, including assisting with purchasing decisions, locating merchandise, and resolving issues. The position fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, retrieving and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. The associate completes assigned work using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and adapts to feedback and change. The role is responsible for maintaining facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel safety guidelines, and correcting or reporting unsafe conditions. Associates are expected to follow company policies, procedures, and standards of ethics and integrity and to demonstrate respect, teamwork, accountability, customer focus, continuous improvement, and support for Walmart’s goal of becoming a regenerative company. The position is based at the Sam’s Club location at 2550 Redmond Cir NW, Rome, Georgia. The hourly wage range is $17.00 to $25.00, with possible additional premiums of $0.35 to $3.00 per hour in specified circumstances. The company also describes performance-based bonuses and a range of benefits; eligibility and terms may vary by job classification and length of employment.
Responsibilities
- Support Membership by providing information about membership benefits and promoting the value of Company products and services.
- Process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and make efforts to meet Membership goals.
- Maintain facility safety by following safety standards, conducting safety sweeps, using proper forklift-spotting procedures, properly handling and disposing of hazardous materials, following steel safety guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities, deadlines, and expectations; communicate progress; and recommend improvements.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including implementing related action plans and applying the Open Door Policy.
- Demonstrate respect, inclusion, teamwork, effective communication, mentoring, accountability, customer focus, sound decision-making, curiosity, resilience, and continuous improvement.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
