(USA) Personal Shopper - Sam's - FULLTIME

Walmart • Maple Grove, MN

12d • Onsite

About The Position

The Personal Shopper supports Sam’s Club Membership by explaining Membership benefits, promoting Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, retrieving and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items.

The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company offerings. It also maintains Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, adhering to steel guidelines, and correcting or reporting unsafe situations.

The Personal Shopper completes assignments and priorities using Company policies, data, and resources; collaborates with managers, coworkers, Members, and other business partners; communicates progress; and recommends improvements. The role is expected to uphold Company policies, ethics, and values, contribute to an inclusive and supportive workplace, work effectively with and develop others, act with integrity, serve Members, and pursue continuous improvement.

Responsibilities

• Explain Membership benefits, promote Company products and services, process Memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward Membership goals.
• Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, adhering to steel guidelines, and correcting or reporting unsafe situations.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing merchandise, verifying orders and invoices, securing items until pickup, and following up on out-of-stock merchandise.
• Complete work assignments and priorities using policies, data, and resources; collaborate with business partners; identify priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
• Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
• Follow Company policies, procedures, and standards of ethics and integrity, including implementing action plans and applying the Open Door Policy.
• Support an inclusive workplace, build trusting relationships, communicate positively, help develop and mentor others, and recognize others’ contributions.
• Act with integrity and accountability, serve Members, make informed decisions, and pursue continuous improvement while learning and supporting others through change.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education benefits, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed