(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports membership growth by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role also fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, palletizing, and securing items, ensuring order and invoice accuracy, and following up on out-of-stock merchandise. This position provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It completes work assignments by prioritizing tasks, collaborating with managers, coworkers, customers, and business partners, communicating progress, and adapting to change and feedback. The associate is expected to follow safety standards and company policies, uphold ethics and integrity, contribute to an inclusive and supportive workplace, and advance the company’s goal of becoming a regenerative company. Sam’s Club offers competitive pay, performance-based bonus awards, and benefits. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The position is located at 4701 Log Cabin Dr, Macon, GA 31204-6318.
Responsibilities
- Explain membership benefits, promote company products and services, process memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling and disposal procedures, following steel standard guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing items, checking order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and identify and recommend improvements.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting products and services.
- Comply with company policies, procedures, and ethical standards, including implementing action plans and applying the Open Door Policy.
- Contribute to an inclusive workplace, build trusting relationships, communicate positively, and help develop and mentor others.
- Act with integrity, accountability, humility, honesty, fairness, and transparency, and support the company’s goal of becoming a regenerative company.
- Put customers and Members first, make decisions using reliable information, balance priorities, and consider the impact of work on the team and stakeholders.
- Learn, take calculated risks, demonstrate resilience, drive continuous improvement, adopt new technologies and skills, and support others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
