Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club develops and supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock items. The position provides Member service by identifying needs, assisting with purchase decisions, locating merchandise, resolving issues, and promoting products and services. It maintains Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, observing steel standards, and correcting or reporting unsafe situations. The associate completes assignments and priorities using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and adapts to change and feedback. The role also upholds company policies, procedures, ethics, and integrity, and supports Walmart’s stated values of Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence.
Responsibilities
- Explain Membership benefits and promote the value of Company products and services.
- Process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing merchandise, and ensuring order and invoice accuracy.
- Secure completed orders until Members arrive and follow up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services.
- Maintain Facility safety by following standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material procedures, observing steel standards, and correcting or reporting unsafe situations.
- Complete work assignments and priorities using policies, data, and resources; collaborate with business partners; communicate progress; and identify and recommend improvements.
- Apply company policies, procedures, and standards of ethics and integrity in business processes and practices.
- Build trusting working relationships, communicate positively, support and develop teammates, and recognize others’ contributions.
- Make decisions using reliable information, deliver results with the customer first, and support continuous improvement and change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid Live Better U education benefit covering eligible tuition, books, and fees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
