(USA) Personal Shopper - Sam's

Walmart•Loveland, CO
•Onsite

About The Position

The Personal Shopper supports Sam’s Club Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role works toward Membership goals and provides Member service by understanding needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, retrieving and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock items. The Personal Shopper also follows facility safety standards, procedures, and guidelines, including safety sweeps, forklift-spotting procedures, hazardous-material handling and disposal, and Company steel standards. The role completes assigned work using Company policies and resources, collaborates with others, communicates progress, and identifies improvement opportunities. Associates are expected to uphold Company policies, procedures, and ethical standards, including the Open Door Policy and Walmart’s stated values: Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The posting lists an hourly wage range of $19.00 to $27.00, with possible premiums in specified circumstances. The role is located at 1200 E Eisenhower Blvd, Loveland, Colorado.

Responsibilities

  • Explain Membership benefits; promote Company products and services; process memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
  • Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following Company steel standards, and correcting or reporting unsafe situations to Management.
  • Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing them, ensuring order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise.
  • Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
  • Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
  • Comply with Company policies, procedures, ethics, and integrity standards, including implementing related action plans and using the Open Door Policy.
  • Help foster a respectful and inclusive workplace, build trusting team relationships, communicate positively, and help develop and mentor others.
  • Model integrity and accountability, serve customers and Members, make decisions using reliable information, and pursue continuous improvement and learning.

Benefits

  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off, including PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U company-paid education benefit, with programs ranging from high school completion to bachelor’s degrees and including English Language Learning and short-form certificates
  • Performance-based bonus awards
  • Potential hourly premiums in specified circumstances
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