(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper supports Sam’s Club Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services. The associate maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, complying with steel standards, and correcting or reporting unsafe situations. The role also completes assigned work using policies, data, and available resources; collaborates with others; manages priorities and deadlines; communicates progress; recommends improvements; and adapts to change and feedback. Associates are expected to demonstrate Walmart’s values: respect for the individual, acting with integrity, serving customers and members, and striving for excellence. This includes building inclusive and trusting relationships, mentoring and supporting coworkers, acting ethically and transparently, putting Members first, making informed decisions, and pursuing continuous improvement.
Responsibilities
- Explain Membership benefits, promote Company products and services, process memberships, upgrades, and credit accounts, and participate in sales and marketing events to help meet Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing orders, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; and recommend improvements.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Follow Company policies, procedures, and ethics and integrity standards, including implementing related action plans and using the Open Door Policy.
- Build respectful, trusting working relationships; communicate positively and effectively; help develop and mentor others; and recognize coworkers’ contributions.
- Act with integrity and accountability, serve customers and Members, make decisions based on reliable information, and support continuous improvement and adaptation to change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
