(USA) Personal Shopper - Sam's

Walmart•Daytona Beach, FL

6d•$18 - $26•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing orders, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains facility safety by following applicable standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel-standard guidelines, and correcting or reporting unsafe situations. The associate completes assignments by setting priorities, collaborating with managers, coworkers, customers, and business partners, meeting deadlines and expectations, communicating progress, identifying improvement opportunities, and adapting to change and feedback. The role is expected to follow company policies, procedures, and standards of ethics and integrity, and to demonstrate the company’s values: respecting individuals, acting with integrity, serving customers and members, and striving for excellence. This includes contributing to an inclusive workplace, building trusting relationships, helping and mentoring others, acting accountably and transparently, making informed decisions, learning, and supporting continuous improvement and change.

Responsibilities

Provide information about Membership benefits and promote company products and services.
Process Memberships, upgrades, and credit accounts; participate in sales and marketing events and work toward Membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material procedures, following steel-standard guidelines, and correcting or reporting unsafe situations.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
Complete work assignments by prioritizing tasks, collaborating with relevant coworkers and business partners, meeting deadlines and expectations, communicating progress, recommending improvements, and adapting to change and feedback.
Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
Comply with company policies, procedures, and standards of ethics and integrity.
Support a culture of belonging, build strong working relationships, communicate effectively, help develop and mentor others, and recognize others’ contributions.
Act accountably and with integrity, serve customers and Members, make informed decisions, and pursue learning and continuous improvement.