(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting the value of company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company offerings. It maintains facility safety by following safety standards and procedures, conducting safety sweeps, observing forklift-spotting and hazardous-material handling procedures, following steel safety guidelines, and correcting or reporting unsafe situations to Management. The role also completes assigned work using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; identifies priorities and deadlines; communicates progress; recommends improvements; and adapts to change and feedback. Associates are expected to uphold company policies, ethics, and integrity and demonstrate the stated values of Respect for the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances. The role is located at the Sam's Club facility at 3345 Virginia Beach Blvd, Virginia Beach, Virginia.
Responsibilities
- Explain Membership benefits, promote company products and services, process Memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward Membership goals.
- Maintain facility safety by following safety standards, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel safety guidelines, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with relevant partners; identify priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change, difficulties, and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, standards of ethics, and integrity expectations, including implementing action plans and using the Open Door Policy.
- Help foster a respectful and inclusive workplace, build trusting relationships, communicate effectively, and help develop and mentor others.
- Act with integrity and accountability, serve customers and Members, make decisions based on reliable information, pursue continuous improvement, and support others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program (Live Better U), including tuition, books, and fees for eligible programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
