(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by locating and scanning items, wrapping and palletizing orders, checking accuracy, securing items for pickup, and following up on out-of-stock merchandise. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting the company’s offerings. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, observing forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and reporting or correcting unsafe situations. Associates complete assignments and priorities using company policies and resources, collaborating with managers, coworkers, customers, and business partners. They communicate progress, meet deadlines and expectations, identify improvement opportunities, and adapt to change and feedback. The role is expected to follow company policies and ethical standards and demonstrate the company’s stated values, including respect for individuals, integrity, customer service, and continuous improvement. The position is based at 201 Bass Pro Blvd, Denham Springs, Louisiana. The stated hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in qualifying circumstances. Performance-based bonus awards may also be offered.
Responsibilities
- Explain Membership benefits and promote the value of company products and services.
- Process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling procedures, observing steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; meet deadlines and expectations; and recommend improvements.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy and applying related action plans.
- Demonstrate respect for individuals, integrity, customer and Member service, teamwork, accountability, curiosity, resilience, and continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
