`V108-Case Manager- Personal Injury Case Manager
About The Position
Join Job Duck as a Medical Records Case Manager supporting a personal injury legal team throughout the case lifecycle. You will coordinate the collection, review, organization, and management of medical records and billing documentation needed for case development and preparation. You will communicate with medical providers, insurance companies, clients, and the legal team to resolve outstanding requests and maintain accurate case information. Consistent follow-up will help reduce delays and ensure attorneys have complete and reliable documentation available for their cases. The position is suited to a proactive, detail-oriented professional who communicates clearly, works accurately, and takes ownership of outstanding items. The work schedule is Monday through Friday, 8:00 AM to 5:00 PM EDT. Monthly compensation is USD 1,220 to USD 1,320. Filevine is the required software tool.
Requirements
- Experience with case management, medical records, medical billing, legal support, healthcare administration, or a related field.
- Experience requesting, reviewing, organizing, and maintaining medical records and billing documentation.
- Ability to communicate professionally with medical providers, insurance companies, clients, attorneys, and legal team members.
- Strong ability to follow up on outstanding requests and maintain accurate status updates.
- Ability to identify missing, incomplete, or inconsistent information in medical and billing documentation.
- Ability to verify outstanding medical bills and confirm accurate balances as cases progress.
- Experience maintaining organized and accurate records in a case management system.
- Ability to manage multiple documentation requests while maintaining accuracy and organization.
- Required software and tool: Filevine.
- Required skills include medical records management, medical billing documentation, case management, personal injury case support, document review and organization, records request coordination, provider/client/insurance company communication, billing verification, data accuracy, case documentation, status tracking, quality control, follow-up, written and verbal communication, attention to detail, organization, proactivity, reliability, time management, problem solving, and collaboration.
- English language.
Responsibilities
- Track medical record and billing requests throughout the case lifecycle.
- Order medical records and upload documentation into Filevine.
- Collect updates regarding outstanding medical bills.
- Create medical provider charts after completing the required training.
- Ensure medical documentation is organized and readily available to support attorneys and the legal team with case development and preparation.
- Flag missing information and potential discrepancies for review by the legal team.
- Complete final billing follow-up before a demand is submitted.
- Provide consistent status updates regarding medical documentation.
- Contact medical providers to verify outstanding bills and confirm balances are accurate as cases progress.
- Communicate with medical providers, insurance companies, clients, and relevant parties regarding outstanding records and bills.
- Review medical records and billing documentation to confirm completeness and accuracy.
- Maintain accurate and organized medical documentation in the case management system.
- Identify missing information and documentation that require additional requests.
- Follow up with medical providers and clients regarding outstanding or missing medical records and bills.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
