Personal Injury Case Manager

Sweet James • Newport Beach, CA

2d

About The Position

Sweet James Accident Attorneys is seeking a Case Manager to oversee personal injury cases from intake through resolution and serve as the primary point of contact for clients. The role involves coordinating case files, maintaining communication with clients and relevant parties, organizing documentation, and assisting attorneys with case development and preparation. The ideal candidate is compassionate, proactive, organized, and motivated to provide an exceptional client experience in a fast-paced, collaborative environment.

Requirements

• At least 2 years of personal injury case management experience.
• Strong understanding of personal injury processes, terminology, and medical treatment.
• Exceptional organizational and multitasking abilities.
• Detail-oriented, with strong follow-through.
• Ability to work efficiently in a high-volume, fast-paced environment.
• Positive attitude and team-player mentality.

Nice To Haves

• Bilingual abilities.

Responsibilities

• Manage and coordinate all aspects of personal injury files.
• Maintain proactive communication with clients regarding treatment, case status, and next steps.
• Gather and organize supporting documentation.
• Communicate with insurance companies, medical providers, and other involved parties.
• Assist attorneys with case development and preparation.
• Ensure files progress efficiently and in a timely manner.
• Deliver exceptional client service with professionalism and empathy.
• Maintain accurate case documentation within the CRM system.

Benefits

• Competitive pay, depending on experience.
• Performance-based bonus opportunities.
• Medical, dental, vision, and life insurance.
• 401(k) with a 2% match after 90 days.
• Paid vacation and holidays.
• Professional development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed