Personal Injury Case Manager

Morgan & Morgan, P.A.•Chicago, IL
•$60,000 - $85,000•Onsite

About The Position

Morgan & Morgan is seeking a highly organized, customer-focused, and empathetic Case Manager to manage a varied caseload. The Case Manager assists attorneys in developing settlements and preparing documents and correspondence. Case files are managed from intake through closing under an attorney’s direction. The position involves communicating with clients, insurance carriers, healthcare providers, coworkers, and attorneys; gathering records and other evidence; maintaining organized case files; and preparing demands and supporting materials for submission to carriers.

Requirements

  • Ability to be a team player and follow procedures.
  • Proactively interact with clients, insurance companies, and medical providers.
  • Ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
  • Strong organizational skills and ability to manage multiple deadlines in a fast-paced environment.
  • Strong writing and communication skills and attention to detail.
  • Extensive computer and database expertise, including Microsoft Word, Excel, and Outlook.
  • Type at least 35 words per minute.
  • Remote and hybrid work are not available for this position.

Nice To Haves

  • Bachelor’s degree.
  • Prior experience as a Personal Injury Case Manager.
  • At least 2 years of experience working in a legal position or as an insurance adjuster.

Responsibilities

  • Interact daily with existing and potential clients by telephone and in person.
  • Order medical records from providers and communicate with clients and providers during treatment.
  • Obtain documents needed to support injury and/or liability positions.
  • Work with insurance carriers and healthcare providers to secure records and account balances.
  • Work directly with coworkers involved in managing and supporting case files.
  • Maintain organized case files.
  • Prepare comprehensive demands and assemble supporting materials for submission to carriers.
  • Interact with attorneys and present case synopses when required.
  • Manage case files from intake to closing under the direction of an attorney.
  • Perform other related duties as assigned to meet business needs.

Benefits

  • Medical insurance
  • Dental insurance
  • 401(k) plan
  • Paid time off
  • Paid holidays
  • Bonus eligibility
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