Personal Care Scheduler

Interim HealthCare - Topeka KS•Topeka, KS
•Onsite

About The Position

Interim HealthCare is seeking a dependable, organized, and people-focused Personal Care Scheduler for its office team in Topeka, Kansas. The role coordinates caregiver schedules so Personal Care clients receive consistent, reliable care. The Scheduler matches qualified caregivers to client needs, preferences, availability, and service requirements; fills open shifts; communicates schedule changes; and maintains accurate scheduling information. The position also supports new client starts, continuity of care, documentation, and other office administration. It is an office position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., and includes participation in a rotating on-call schedule with additional compensation.

Requirements

  • Kansas Driver's License.
  • High school diploma or equivalent.

Nice To Haves

  • Previous scheduling, staffing, administrative, or healthcare experience preferred.
  • Experience in home care, personal care, home health, hospice, or another healthcare setting is a plus.
  • Previous experience coordinating employees or field staff is helpful.

Responsibilities

  • Coordinate and maintain daily and weekly schedules for Personal Care clients and caregivers.
  • Match qualified caregivers with client needs, preferences, availability, and service requirements.
  • Fill open shifts and arrange coverage when caregivers call off or schedules change.
  • Communicate schedule changes promptly with clients, caregivers, and the office team.
  • Monitor upcoming schedules to identify potential coverage issues before they occur.
  • Maintain accurate scheduling information in the scheduling system.
  • Participate in a rotating on-call schedule with the Personal Care team.
  • Respond professionally and promptly to calls, texts, and other communications from caregivers and clients.
  • Coordinate initial caregiver assignments and schedules for new client starts.
  • Work with the Personal Care team to ensure client needs and authorized hours are being met.
  • Track caregiver availability and help maintain an accurate pool of available staff.
  • Address scheduling conflicts and last-minute changes while maintaining customer service.
  • Document scheduling changes, call-offs, missed shifts, and other relevant information.
  • Maintain consistent caregiver assignments whenever possible to support continuity of care.
  • Support the Personal Care office team with additional administrative duties as needed.

Benefits

  • Competitive compensation of $34,320 annually.
  • Additional compensation for participation in a rotating on-call schedule.
  • Eligibility for quarterly incentive opportunities based on team and individual goals.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Paid time off (PTO).
  • Free learning courses.
  • 401(k).
  • Life insurance.
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