About The Position

This proactive Personal Assistant & Executive Assistant role is based in Singapore or San Francisco and is described as remote or hybrid. The role’s primary objective is to maximize the principal’s productivity by managing their inbox, arranging travel, and anticipating potential issues. It requires a high-velocity operator who manages up and works independently rather than waiting for instructions. The assistant will triage a high volume of email, distinguish urgent and important messages from items to delegate or delete, and aim to leave the inbox at zero or properly triaged or snoozed by the end of each day. The role also manages complex international travel and logistics, monitors active travel, and pivots bookings when disruptions occur, with a backup itinerary prepared for high-stakes trips. During working hours, the role requires adherence to communication service-level agreements, such as acknowledging messages within 15–30 minutes, and providing rapid, concise updates. The assistant will routinely audit the calendar two to four weeks ahead to identify conflicts, missing preparation materials, or impractical transit times, and proactively handle tasks such as ordering replacements, making reservations, and drafting agendas.

Requirements

  • Must be eligible to participate in the H1B lottery with company sponsorship, or already hold an H1B visa that can be transferred.

Responsibilities

  • Process, categorize, and draft responses to a high volume of emails daily.
  • Independently distinguish urgent and important emails from messages to delegate or delete.
  • Aim to achieve inbox zero, or leave messages properly triaged or snoozed, by the end of each day.
  • Book multi-leg international travel, including flights, ground transportation, and accommodations.
  • Monitor active travel and promptly change bookings during delays or cancellations.
  • Prepare a backup itinerary for high-stakes trips.
  • Acknowledge messages within the stated communication SLA during working hours, such as within 15–30 minutes.
  • Provide rapid, concise status updates.
  • Audit the calendar two to four weeks in advance for conflicts, missing preparation materials, and impractical transit times.
  • Proactively order replacements, book reservations, and draft agendas before being asked.
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