Person in Charge

SpartanNash•Grand Rapids, MI
•Onsite

About The Position

The Person in Charge directs and coordinates store operations in the absence of the Store Director, Assistant Store Director, or other management. The role supports efficient and economical operations and helps ensure associates’ work contributes to the store’s financial interests. The position also completes other assigned duties in a timely manner. The associate may work across departments as needed to support the customer experience. The role is performed in a typical retail store environment with varied temperatures and possible exposure to outside weather conditions. Travel requirements vary by assignment.

Requirements

  • Ability to read, write, comprehend, and interpret documents.
  • Basic mathematical skills.
  • Suggestive selling and product knowledge.
  • Attention to detail.

Nice To Haves

  • High school diploma (preferred).
  • One year of retail or related experience (preferred).

Responsibilities

  • Monitor associates’ adherence to company policies.
  • Operate the cashier register and courtesy counter desk, and handle customer concerns efficiently.
  • Know the store layout and the locations of safety and emergency equipment.
  • Conduct regular inspections of all areas and provide feedback to department managers.
  • Maintain the time clock when the Store Director or specified department manager is absent.
  • Close the store when required, including locking doors, turning off lights, and arming the store.
  • Know product locations to assist customers.
  • Maintain a clean, attractive, and well-stocked store.
  • Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments as assigned based on customer experience needs.
  • Complete additional responsibilities as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service