Person In Charge

SpartanNash•Kentwood, MI

2d•Onsite

About The Position

The Person In Charge directs and coordinates store operations when the Store Director, Assistant Store Director, or other management is absent. The role aims to optimize operational efficiency and economy and ensure associates’ work shifts support the store’s financial interests. The position may also perform other duties as assigned in a timely manner. The associate monitors compliance with company policies, supports cashier and courtesy counter operations, addresses customer concerns, assists customers with product locations, and helps maintain a clean, attractive, and well-stocked store. The role includes conducting inspections and providing feedback to department managers, maintaining the time clock when required, and potentially securing and closing the store. The associate follows safety, PPE, food safety, cleaning, and guest experience guidelines and may assist other departments based on customer needs. The work takes place in a typical retail store environment with varied temperatures and possible exposure to outside weather conditions. Travel requirements vary by assignment. SpartanNash states that it cannot sponsor work visas for this position.

Requirements

Ability to read, write, comprehend, and interpret documents.
Basic mathematical skills.
Suggestive selling and product knowledge.
Detail oriented.
Must be able to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
Must stand and walk for extended periods and may need to bend, stoop, twist, and turn frequently.

Nice To Haves

High school diploma preferred.
One year of retail or related experience preferred.

Responsibilities

Direct and coordinate store operations in the absence of the Store Director, Assistant Store Director, or other management.
Monitor associates’ adherence to company policies.
Operate the cashier register and courtesy counter desk and handle customer concerns efficiently.
Know the store layout and the locations of safety and emergency equipment.
Conduct regular inspections of all areas and provide feedback to department managers.
Maintain the time clock when the Store Director or specified department manager is absent.
Close and secure the store when assigned, including locking doors, turning off lights, and arming the store.
Know product locations and assist customers.
Maintain a clean, attractive, and well-stocked store.
Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
Perform tasks in other departments based on customer experience needs.
Complete other duties as assigned in a timely manner.