Person In Charge

SpartanNash•Albion, MI
•Onsite

About The Position

The Person In Charge directs and coordinates store operations when the Store Director, Assistant Store Director, or other management is absent. The role aims to achieve efficient and economical operations and ensure associates’ work shifts support the store’s financial interests. The position also completes other assigned duties in a timely manner. The associate monitors adherence to company policies, supports cashier and courtesy-counter operations, responds to customer concerns, conducts inspections, and provides feedback to department managers. They may maintain the time clock when management is absent, close and secure the store, help customers locate products, and maintain a clean, attractive, and well-stocked store. The role follows personal protective equipment, safety, food safety, cleaning, and guest experience expectations, and may perform tasks in other departments based on customer needs. The work takes place in a typical retail store environment with varied temperatures and exposure to outside weather conditions. The noise level is usually low to moderate. Travel requirements vary by assignment. The position may require frequent lifting or moving of up to 30 pounds and occasional lifting or moving of up to 50 pounds, as well as standing and walking for extended periods and frequent bending, stooping, twisting, and turning. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

  • Ability to read, write, comprehend, and interpret documents.
  • Basic mathematical skills.
  • Suggestive selling and product knowledge.
  • Detail-oriented.
  • Ability to meet the role’s physical demands, including frequent lifting or moving of up to 30 pounds, occasional lifting or moving of up to 50 pounds, extended standing and walking, and frequent bending, stooping, twisting, and turning.

Nice To Haves

  • High school diploma preferred.
  • One year of retail or related experience preferred.

Responsibilities

  • Direct and coordinate store operations in the absence of the Store Director, Assistant Store Director, or other management.
  • Monitor associates’ adherence to company policies.
  • Operate the cashier register and courtesy counter desk, and handle customer concerns efficiently.
  • Know the store layout and the location of safety and emergency equipment.
  • Conduct regular inspections of all areas and provide feedback to department managers.
  • Maintain the time clock when the Store Director or specified department manager is absent.
  • Close and secure the store when assigned, including locking doors, turning off lights, and arming the store.
  • Know product locations to assist customers.
  • Maintain a clean, attractive, and well-stocked store.
  • Follow personal protective equipment and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments as needed to support customer experience.
  • Complete other assigned responsibilities in a timely manner.
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