Person In Charge - Double Springs

America's Thrift Stores•Double Springs, AL

2d•$17

About The Position

The Person In Charge (PIC) leads store operations and the leadership team while upholding America’s Thrift’s mission, values, and company culture. Working closely with the District Manager and Store Leadership Team, the PIC helps meet financial goals that drive revenue and donations supporting the company’s mission and community programs. The role involves operational management, including budgeting, financial reporting, loss prevention, quality control, and customer relations. The PIC develops and empowers employees while supporting store profitability and operational excellence. The PIC oversees teams and daily operations, including staffing, training, cash handling, inventory, production quality, donation flow, merchandising, safety, and policy compliance. The position requires a flexible schedule based on business needs, including weekends, evenings, and holidays. Work takes place indoors and outdoors, with possible exposure to variable weather, dust, dirt, odors, and second-hand merchandise.

Requirements

At least 5 years of management experience in retail, production, logistics, or processing environments, or 2 years of thrift store management experience.
Financial acumen and experience with budgeting, financial reporting, and profit-and-loss management.
Proficiency in Microsoft Office Suite and basic computer skills, including spreadsheets and POS systems.
Ability to develop, implement, and maintain Standard Operating Procedures (SOPs).
Strong leadership, coaching, and decision-making skills.
Experience hiring, training, and developing staff.
Excellent verbal and written communication skills.
Ability to interact tactfully with employees, customers, and vendors.
Strong sense of urgency and ability to work under pressure.
Ability to work independently and collaboratively to drive process improvements.
Strong time management, organizational skills, and attention to detail.
Ability to lift up to 50 pounds and perform prolonged standing, walking, bending, and lifting.
Ability to work in an environment with exposure to dust, dirt, and second-hand merchandise.
Successful completion of a background check, motor vehicle check, and drug screen.
Valid driver’s license and clean driving record.
Ability to stand and walk for extended periods on concrete, tile, and other hard surfaces.
Ability to frequently bend, stoop, kneel, crouch, reach at or above waist and shoulder level, and perform repetitive movements associated with store operations.
Ability to lift and carry up to 50 pounds and push or pull up to 25 pounds, with or without reasonable accommodation.
Ability to safely climb ladders or step stools as needed.
Ability to use hands and arms to handle, grasp, move, and inspect merchandise, equipment, and materials.
Visual and auditory ability to communicate effectively, observe store operations, identify safety concerns, and respond appropriately.
Ability to move throughout store, processing, donation, and other operational areas as needed.
Ability to perform essential job functions with or without reasonable accommodation.

Responsibilities

Lead Assistant Store Managers (ASMs) in managing retail, processing, and dock supervisors.
Interview, hire, and develop employees, identifying high-performing individuals for advancement.
Foster trust, employee development, and continuous engagement.
Drive employee training, succession planning, and team growth.
Monitor and train employees on job duties and company policies, ensuring compliance.
Coach and counsel team members and implement disciplinary actions when necessary.
Partner with the Assets Protection team and People & Culture Business Partner to investigate incidents involving company property, personnel, or operations and take appropriate action.
Use company reports to optimize store layout and maximize sales.
Assign daily operational tasks to ASMs, supervisors, and team members.
Manage cash handling, deposits, and financial accuracy.
Report workplace concerns, including harassment or EEOC issues, to appropriate personnel.
Oversee onboarding and orientation and ensure employee documentation is accurate.
Maintain and exceed operational, financial, and customer service goals.
Create a positive environment for employees, peers, donors, customers, and charity partners.
Manage inventory levels, production quality, and donation flow in compliance with safety and state regulations.
Uphold merchandising and store presentation standards.
Enforce safety procedures and maintain a secure environment for employees and customers.
Ensure compliance with company policies, procedures, and values.
Perform other duties as assigned by management.