Person In Charge (PIC)

Albertsons•Nome, AK

About The Position

Safeway PIC employees provide customer service and supervise store personnel and sales-floor activity. The role involves responding appropriately to emergencies, complaints, and accidents; maintaining familiarity with company policies and procedures; monitoring service and product replenishment; and supporting checkout operations. PIC employees may also perform office functions, complete end-of-day tasks, count out-of-stock products or tills, and assist customers with groceries.

Responsibilities

  • Provide customer service within the scope of the position and company policy.
  • Handle emergencies, customer complaints, and employee or customer accidents appropriately.
  • Supervise store personnel.
  • Maintain familiarity with company policies and procedures.
  • Supervise the sales floor to monitor customer service and product replenishment.
  • Replace stock in displays surrounding the checkout area.
  • Help maintain a clean and safe work environment in the store.
  • Assist cashiers with computer, register, and scanner problems.
  • Perform basic office functions to assist customers and personnel.
  • Operate an electronically scanning cash register to total customers’ bills.
  • Receive payment and count back the correct change.
  • Bag groceries and lift bags into grocery carts.
  • Offer customers carryout assistance and perform the carryout task when a Courtesy Clerk is unavailable.
  • Complete the close-of-day function in the office, when assigned.
  • Count out-of-stock product, when assigned.
  • Count tills when other cashier-checkers leave, when assigned.
  • Perform other duties as assigned.
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