Person In Charge (PIC)

Albertsons • Shelton, WA

2d

About The Position

The Person In Charge (PIC) exemplifies and ensures strong customer service and directs the operation of the store in the absence of the Store Manager and First and Second Assistant Managers. In that absence, the PIC has analogous authority to make necessary decisions to operate the store efficiently, profitably, and with superior customer service, and supervises store employees. The role is generally in charge at night and also performs Cashier-Checker duties. The PIC may be required to work in multiple store departments.

Requirements

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.
• Permits or licenses may vary depending on store location and state or county requirements.

Nice To Haves

• Prior experience as a clerk or manager.

Responsibilities

• Provide friendly, courteous, and helpful customer service in accordance with company procedures and policy.
• Direct store operations and make necessary operating decisions when store management is absent.
• Supervise store personnel when in charge, including handling emergencies, customer complaints, and employee or customer accidents.
• Maintain familiarity with company policies and procedures.
• Monitor the sales floor for customer service and product replenishment.
• Restock displays around the checkout area and help maintain a clean and safe work environment.
• Assist cashiers with computer, register, and scanner problems.
• Perform basic office functions to assist customers and personnel.
• Operate an electronic scanning cash register, receive customer payments, and provide correct change.
• Bag groceries, lift bags into grocery carts, and offer or provide carry-out assistance when a Courtesy Clerk is unavailable.
• May complete end-of-day office functions, count out-of-stock products, and count tills when other cashier-checkers leave.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Disability and life insurance
• Sick pay accrued based on hours worked
• PTO or vacation pay accrued based on hours worked
• Nine paid holidays annually
• Bereavement pay
• Retirement benefits, including pension and/or 401(k) eligibility

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed