Permit Coordinator

UGI Corporation • Westfield, MA

1d

About The Position

The Permit Coordinator manages administrative processing of permits, licenses, and related approvals for propane installations across AmeriGas Region 2, which includes New York, Vermont, New Hampshire, Maine, Massachusetts, Connecticut, and Rhode Island. The coordinator handles applications and fee payments through inspection and close-out, following company procedures and jurisdiction requirements. Under the direction of the Director of Territory Operations, this role keeps territory sales representatives, operations coordinators, and field teams informed about permit status and provides general regional administrative support.

The position requires maintaining permit records and tracking, coordinating inspection scheduling and permit renewals, and interacting with local authorities. It involves travel of up to 25% within Region 2, with occasional overnight stays. The posted pay is $24.00 per hour. Applications are accepted until November 30, 2026.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience in permit coordination, administrative coordination, or office support.
• Valid driver’s license and a driving record that meets company standards.
• Working knowledge of municipal permitting processes for building, gas/plumbing, and fire departments, or ability to learn them quickly.
• Proficiency in Microsoft Outlook, Excel, and Word, and Adobe Acrobat for completing and uploading forms.
• Comfort navigating online government permit portals.
• Strong written and verbal communication skills, with professional communication by phone, email, and in person.
• Strong organization, attention to detail, and time-management skills, including the ability to track many open permits and deadlines across multiple towns and states.
• Consistent follow-through in moving permits through close-out.
• Customer-service orientation and understanding of how permit delays affect customers and business.
• Ability to work independently in an office setting.
• Ability to refer technical and code-related questions to the territory manager or licensed service technician.
• Commitment to company safety policies, including safe-driving standards.
• Willingness to travel up to 25% within Region 2, with occasional overnight stays.
• Willingness to submit to a pre-employment drug screen and criminal background check; successful applicants must pass the drug screen as a condition of employment and may be subject to substance-abuse testing under company policy.

Nice To Haves

• Associate degree.
• Experience working with local authorities having jurisdiction.
• SAP and CRM experience.
• Experience in utilities, propane, HVAC, construction, or a municipal building department.
• Propane or energy industry experience.

Responsibilities

• Receive permit requests for residential, growth, commercial, and ACE installations, and prepare and submit applications to local, county, and state authorities through online portals, by mail, or in person.
• Assemble required documentation, including license numbers, certificates of insurance, workers’ compensation certificates, site and plot plans, and homeowners’ association approval requests.
• Process permit and license fees using the company P-card or Accounts Payable check requests, reconcile receipts, and maintain payment records.
• Request certificates of insurance from the company’s insurance broker as required by each jurisdiction.
• Request rough and final inspections from the authority having jurisdiction, then share confirmed inspection dates with the operations coordinator and service technician for scheduling.
• Record inspection results and notify the operations coordinator when permits are finalized so final connections can be scheduled.
• Maintain the region-wide permit tracker and permit status in CRM and SAP, act as the single point of contact for territory sales representatives and managers, and monitor the shared permit inbox.
• Track permit and license renewal and expiration dates, and maintain reference information on jurisdiction requirements, portal logins, fees, forms, and contacts for towns and fire departments in the region.
• Travel to municipal offices, fire departments, and job sites to file applications, pay fees, pick up or post permits, and gather photos and basic site information as directed.
• Prepare and file annual Vermont excess-weight (seasonal road posting) permits by each town’s deadline.
• Provide general administrative support to Region 2 as assigned.
• Perform essential functions in accordance with applicable laws, regulations, and company policies, including the Company’s Code of Ethics and Standards of Business Conduct.

Benefits

• Medical, dental, and vision benefits.
• Flexible spending and health savings accounts for benefits-eligible employees.
• 401(k) retirement savings plan.
• Parental leave, military leave, vacation/paid time off, and sick leave in compliance with state law, as applicable.
• Paid holidays.
• Disability coverage.
• Potential eligibility for a performance-based bonus or commissions on completed sales, depending on position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED