Permit Billing Coordinator
About The Position
The Permit Billing Coordinator keeps the financial side of Inspected’s permitting operation accurate, timely, and easy for contractors to understand. The role manages billing for permit-related fees and services, reconciles permit and municipal fees tied to projects on the Inspected platform, and serves as the primary contact for customer permitting invoice questions, working with the Permitting and Accounting teams. The successful candidate is detail-oriented, organized, and comfortable owning a process end to end. They catch discrepancies before they become disputes, communicate clearly and courteously with contractors, and maintain reliable records so leadership can track permit revenue and fees. This is a full-time, non-exempt, in-office position in Plantation, Florida. It has no direct reports and is not expected to require travel.
Requirements
- High school diploma or GED.
- At least two years of experience in billing, accounts receivable, accounting support, or a related administrative role.
- Strong attention to detail and accuracy, including the ability to reconcile figures across multiple sources.
- Excellent written and verbal communication skills and a professional, courteous approach to contractors and internal teams.
- Ability to manage multiple deadlines and priorities in a fast-paced environment.
- Proficiency with Microsoft Excel and accounting or billing software, and comfort learning new platforms.
- Ability to work independently and as part of a team.
Nice To Haves
- Experience in permitting, construction, inspections, or a related industry.
- Familiarity with municipal permit fee structures.
- Experience with accounting systems such as NetSuite and CRM tools such as HubSpot.
- Bilingual fluency in English and Spanish.
Responsibilities
- Prepare and issue accurate, timely invoices for permit fees and related services for contractors and accounts on the Inspected platform.
- Verify billing against Permit Hub records, including permit type, jurisdiction, fee schedules, and project status.
- Reconcile permit and municipal fees paid or advanced on behalf of contractors and resolve discrepancies with Permitting and Accounting.
- Process credits, adjustments, and corrections promptly and document them clearly.
- Serve as the primary contact for customer permitting invoice questions and disputes, working with Customer Service and Permitting toward a timely, fair resolution.
- Provide Accounting with invoice details and customer context to support follow-up on past-due balances.
- Flag recurring billing issues and process gaps to leadership.
- Maintain complete, accurate, organized billing records and supporting documentation for audit and reporting purposes.
- Prepare regular billing and fee reconciliation reports for Permitting leadership and Accounting.
- Partner with Permit Coordinators to ensure fee information is captured correctly at submission.
- Identify and recommend improvements to billing workflows, templates, and automation as the permitting team expands into new markets.
Benefits
- Competitive compensation commensurate with experience.
- Flexible PTO policy.
- Health benefits and 401(k).
- A collaborative, high-energy culture that values clarity, initiative, and impact.
- Real ownership of billing accuracy supporting contractors and company records.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
