Permanent Supportive Housing Property Manager

Archway Housing & Services Inc•Denver, PA

8d•$65,000 - $70,000

About The Position

The Property Manager oversees the daily operations of an affordable housing community within Archway Communities. The role ensures high-quality services for residents and effective physical, financial, and regulatory management of the property. The Property Manager is responsible for occupancy, compliance, resident relations, and operational performance while supporting stable communities in regulated environments and serving diverse resident populations. The role includes managing day-to-day operations, leasing, unit turns, maintenance coordination, financial performance, resident relations, compliance documentation, and collaboration with Maintenance, Compliance, Finance, Resident Services, and Asset Management. The position is based around multi-story affordable housing communities and requires travel between properties in the Denver Metro Area.

Requirements

High school diploma or equivalent.
At least 2 years of experience in property management, affordable housing, or multifamily operations.
Experience in property management, affordable housing, or related fields.
Strong knowledge of Fair Housing, LIHTC, HUD, and state and local housing regulations.
Demonstrated ability to lead teams, manage conflict, and drive performance.
Strong leadership and team-building skills.
Strong organizational, communication, customer-service, interpersonal, and problem-solving skills.
High attention to detail.
Proficiency with property management software and basic financial reporting.
Proficiency with Microsoft Office Suite.
Ability to work under pressure in a fast-paced environment.
Mission-driven, collaborative approach and commitment to resident service.

Nice To Haves

Additional technical or vocational training.
Industry certifications.

Responsibilities

Lead day-to-day property operations to keep the property safe, well-maintained, and fully occupied.
Maintain targeted occupancy levels, with a goal of 98% occupancy.
Support long-term residency and reduce turnover, targeting an average tenancy of 24 months.
Oversee unit turns so vacant units are ready for leasing within 5 days.
Manage leasing activities to target an average of 21 days from vacancy to lease.
Coordinate with maintenance staff to ensure timely work-order completion and property upkeep.
Collaborate with Accounting and Finance teams on monthly financial reviews.
Operate within approved budgets and meet budgeted rental income targets.
Monitor and collect rent to maintain rent receivables at or above 5% of monthly rental income budget.
Manage operating expenses within budgeted limits.
Assist with planning and executing capital improvement projects within budgeted capital expense allocations.
Conduct semi-annual resident satisfaction surveys, targeting 90% satisfaction.
Ensure timely follow-up on maintenance work orders, with a goal of resolving them within 5 days.
Maintain and communicate with people on the property waitlist, providing quarterly updates.
Promote a respectful, service-oriented environment that supports long-term residency and community well-being.
Complete move-in certifications with 100% accuracy and compliance.
Conduct annual resident recertifications while maintaining 100% compliance.
Maintain organized and accurate resident files and documentation in accordance with regulatory and internal standards.
Participate in at least one annual compliance training.
Work with Maintenance, Compliance, Finance, Resident Services, and Asset Management to support alignment and operational consistency.
Perform other related duties as assigned.