Supportive Housing Property Manager

Vancouver Housing Authority • Vancouver, WA

8d • Onsite

About The Position

The Supportive Housing Property Manager manages site operations at assigned housing developments, buildings, and programs to ensure efficient, cost-effective operations and high-quality, well-maintained housing. In addition to traditional property management duties, the position works as part of an interdepartmental team supporting vulnerable adults facing significant barriers to housing and helping residents maintain housing stability. VHA’s supportive housing properties serve residents with chronic mental illness, behavioral health challenges including addiction and substance abuse, people who have experienced homelessness, and people exiting the foster care system. The role requires collaboration with VHA staff, external partners, and resident services or case management staff.

Requirements

• Equivalent of an associate degree with major coursework in business administration, public administration, or a related field; equivalent experience in public housing management or a related area is also acceptable.
• At least two years of increasingly responsible experience in property management with a property management company, housing agency, or equivalent.
• At least two years of supervisory experience.
• Obtain certification as a Housing Manager or equivalent within 12 months of hire.
• Computer, accounting, and clerical skills sufficient to meet position requirements.
• Knowledge of pertinent federal, state, and local codes, laws, and regulations.
• Driving record sufficient to meet VHA insurance requirements.
• Good interpersonal, verbal, and written communication skills for effective work with staff, residents, public officials, and other work-related contacts.
• Understanding of general accounting principles sufficient to monitor budgets and expenses.
• Working knowledge of property management laws and standards, including HUD rules and regulations, Fair Housing Laws, Landlord Tenant Law, OSHA standards, and local and state building codes.
• Working knowledge of HUD Section 8 program requirements and standards, including REAC inspections, MOR audits, and HQS inspections.
• Working knowledge of Low-Income Housing Tax Credit program requirements.
• Basic knowledge of building maintenance, fire prevention, and liability reduction principles.
• Self-motivated, organized, and able to resolve problems effectively within position guidelines with little supervision.
• Ability to supervise and motivate staff positively and effectively.
• Ability to work with a challenging population experiencing multiple mental health and behavioral health challenges.

Nice To Haves

• Knowledge and experience in permanent supportive housing and the Housing First model.
• Experience working with resident services or case management staff providing onsite supportive services.
• A cover letter and resume are required when applying.

Responsibilities

• Monitor and verify that applicants selected from waiting lists are qualified in compliance with HUD guidelines.
• Show available units or coordinate unit showings.
• Conduct move-in inspections and complete condition checklists.
• Ensure timely lease-up.
• Counsel tenants on lease requirements, including guest and resident restrictions, rent payment, housekeeping, and yard care, and enforce lease agreements.
• Verify and recertify resident income, assets, and applicable deductions in accordance with VHA and HUD requirements to determine eligibility for and level of assistance.
• Refer residents to outside resources as needed.
• Ensure properties meet VHA and REAC physical condition and appearance standards.
• Perform regular site inspections.
• Coordinate with maintenance as appropriate to meet property needs.
• Monitor property safety and address safety concerns.
• Monitor maintenance work orders and ensure completion standards and preventive maintenance programs meet VHA and HUD requirements.
• Assist with budget preparation and monitor property financial performance, including budget tracking and invoice approval.
• Prepare and distribute financial, leasing, and other reports, documents, and marketing materials on time.
• Select, train, motivate, and evaluate assigned staff; assign tasks, resolve conflicts, develop and administer performance standards, and motivate or discipline staff as needed.
• Assist in monitoring and responding to allegations of tenant abuse or fraud; investigate discrepancies, determine or recommend action, and follow through to resolve issues.
• Deter fraud and abuse of housing program services.
• Work collaboratively with internal and external team members to support housing stability for residents.

Benefits

• 100% employer-paid medical and vision coverage for employee-only coverage; 85% paid for dependent-tier coverage.
• 100% employer-paid dental coverage.
• Up to 26 days of accrued paid time off annually in the first year, consisting of 13 vacation days and 13 sick days.
• 12 paid holidays.
• Participation in Washington PERS (Public Employee Retirement Services).
• Meaningful work addressing affordable housing and homelessness in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree