Supportive Housing Property Manager

Vancouver Housing Authority • Vancouver, WA

13d • $80,120 - $116,174 • Onsite

About The Position

The Supportive Housing Property Manager manages site operations at assigned housing developments, buildings, and programs, ensuring efficient, cost-effective operations and high-quality, well-maintained housing. The role includes traditional property management duties and participation in an interdepartmental team that helps vulnerable adults facing significant barriers to housing maintain housing stability. VHA’s supportive housing serves residents with chronic mental illness, behavioral health challenges including addiction and substance use, prior homelessness, and those exiting the foster care system. The position works closely with staff within and outside VHA, residents, and community partners.

This is a full-time, exempt position working on-site/in person. The stated annual wage range is $80,120–$116,174; starting salary depends on required qualifications and relevant experience. Applicants must submit a cover letter and resume. Applications are reviewed on an ongoing basis until the position is filled.

Requirements

• Equivalent of an associate degree with major coursework in business administration, public administration, or a related field; equivalent experience in public housing management or a related area is also acceptable.
• At least two years of increasingly responsible experience in property management with a property management company, housing agency, or equivalent.
• At least two years of supervisory experience.
• Must obtain certification as a Housing Manager or equivalent within 12 months of hire.
• Computer, accounting, and clerical skills sufficient to meet position requirements.
• Knowledge of pertinent federal, state, and local codes, laws, and regulations sufficient to perform job functions.
• Driving record sufficient to meet VHA insurance requirements.
• Good interpersonal, verbal, and written communication skills to work effectively with staff, residents, public officials, and other work-related contacts.
• Understanding of general accounting principles necessary to monitor budgets and expenses.
• Working knowledge of property-management laws and standards, including HUD rules and regulations, Fair Housing Laws, Landlord Tenant Law, OSHA standards, and local and state building codes.
• Working knowledge of HUD Section 8 program requirements and standards, including REAC inspections, MOR audits, and HQS inspections.
• Working knowledge of Low-Income Housing Tax Credit program requirements.
• Basic knowledge of building maintenance, fire prevention, and liability-reduction principles.
• Self-motivated, organized, and able to resolve problems effectively within position guidelines with little supervision.
• Ability to supervise and motivate staff positively and effectively.
• Ability to work with a challenging population with multiple mental health and behavioral health challenges.

Nice To Haves

• Knowledge and experience in permanent supportive housing and the housing first model.
• Experience working with resident services or case management staff providing on-site supportive services.

Responsibilities

• Monitor and verify that applicants selected from the waiting list qualify under HUD guidelines.
• Show or coordinate showings of available units, conduct move-in inspections, and complete condition checklists.
• Ensure timely lease-up; counsel residents about lease requirements and enforce lease agreements.
• Verify and recertify resident income, assets, and applicable deductions under VHA and HUD requirements to determine annual and interim eligibility for assistance and the level of assistance.
• Refer residents to outside resources as needed to address individual needs.
• Ensure properties meet VHA and REAC physical-condition and appearance standards; conduct regular site inspections and coordinate property needs with maintenance.
• Monitor property safety and address safety concerns.
• Monitor maintenance work orders and completion standards, and maintain a preventative maintenance program according to VHA and HUD requirements.
• Assist with budget preparation and monitor property financial performance, including budget tracking and invoice approval.
• Prepare and distribute financial, leasing, and other reports, documents, and marketing materials on time.
• Select, train, motivate, and evaluate assigned staff; assign tasks, resolve conflicts, develop and administer performance standards, and motivate or discipline staff as appropriate.
• Assist in monitoring and responding to allegations of tenant abuse or fraud; investigate discrepancies, determine or recommend action, and follow through to resolve issues and deter fraud and housing-program service abuse.

Benefits

• 100% paid employee-only medical and vision coverage.
• 85% paid dependent-tier medical and vision coverage.
• 100% paid dental coverage.
• Up to 26 days of accrued paid time off annually in the first year: 13 vacation days and 13 sick days.
• 12 paid holidays.
• Participation in Washington PERS (Public Employee Retirement Services).
• Meaningful work addressing affordable housing and homelessness in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree