PQI Specialist

His House Childrens Home•Opa-locka, FL
•$0 - $23

About The Position

The Performance and Quality Improvement Specialist audits client files for quality and compliance and provides recommendations as needed. The role investigates client grievances and HIPAA violations occurring within the agency, develops and revises policies and procedures, and ensures policies remain up to date. The specialist also conducts cottage audits in both residential programs to verify compliance with DCF standards and develops and delivers staff training on the HIPAA Privacy Rule, the client grievance policy, and client rights.

Requirements

  • High school diploma or equivalent.
  • At least one year of quality assurance or data analysis experience.
  • Valid Florida driver’s license and a good driving record.

Nice To Haves

  • Experience in the child welfare system.
  • Knowledge of the administration, organization, and operation of public and private agencies in the specific program area.

Responsibilities

  • Audit client files for quality and compliance and provide recommendations as needed.
  • Investigate client grievances and HIPAA violations occurring within the agency.
  • Develop and revise policies and procedures, and ensure policies are up to date.
  • Conduct cottage audits in both residential programs to ensure compliance with DCF standards.
  • Develop and provide staff training on the HIPAA Privacy Rule, the client grievance policy, and client rights.
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