Specialist

FCX Performance • Sparks, NV

1d

About The Position

A Fluid Power MRO Specialist at Applied Industrial Technologies uses knowledge of hydraulic and pneumatic fluid power solutions and basic customer management skills to define and offer technical solutions to customers. The role spends most of its time partnering with Account Managers at US Service Centers as a local technical expert, building relationships with existing and new customers across an assigned territory, and growing the business. The position directly affects customer and company business results.

Requirements

• At least 3 years of fluid power experience, including practical hydraulic and/or pneumatic applications.
• Strong mechanical aptitude and a desire and passion to learn.
• Ability to read and understand technical drawings and system schematics.
• Ability to clearly communicate technical thoughts and solutions to multiple levels.
• Familiarity with MS Office, including remote collaboration tools such as video conferencing.
• Strong written and verbal communication skills and English grammar skills.
• Ability to work effectively independently and as part of a team.
• Proven problem-solving skills, ability to multitask, time-management skills, a sense of urgency, and a bias for action.

Nice To Haves

• Technical diploma, bachelor's degree, or extensive fluid power application experience.
• International Fluid Power Society (IFPS) certification.
• Customer interaction experience, such as sales or customer service.
• Highly developed listening, questioning, and negotiating skills.
• Ability and desire to quickly learn and leverage new products, industry trends, processes, and systems.

Responsibilities

• Create and execute engagement plans with local US Service Center sales teams to identify and engage high-potential local and strategic accounts in the assigned region and achieve sales and profit goals.
• Serve as the local technical fluid power expert, facilitating technical supplier interactions with internal sales teams and customers.
• Consult with customers, supplier representatives, and internal resources to prepare and present fluid power solutions that drive new business.
• Review installed solutions, drawings, plans, and other customer documents to prepare technical proposals involving offered products and services.
• Conduct fluid power training for internal associates and customers to increase knowledge and demonstrate expertise and value.
• Build professional working relationships with key supplier resources to help specify products and systems that enhance customer performance.
• Coordinate projects with US Service Center personnel.
• Contribute to the Fluid Power collaborative knowledge base, including applications, interchanges, case histories, documented value-added activities, market activities, and competitor activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed