Performance and Culture Advisor (Caesars New Orleans)

Caesars Entertainment•New Orleans, LA

12d

About The Position

The Performance & Culture Advisor shapes the team member experience by driving employee engagement, strengthening workplace culture, and fostering meaningful connections across Caesars New Orleans. The role serves as a trusted resource and culture ambassador, developing engagement strategies, coordinating recognition programs, supporting internal and executive communications, and creating experiences that help team members feel connected, valued, and informed. In partnership with property leaders, the Advisor supports culture initiatives, engagement action plans, community partnerships, and volunteer programs aligned with Caesars Entertainment’s values and business objectives. The position oversees engagement metrics, facilitates survey action planning, and helps turn team member feedback into improvements to the workplace experience. The Advisor coordinates property-wide engagement and communications activities, plans team member events and listening sessions, supports recognition and inclusion initiatives, and develops employee-facing communications. The role also supports the annual All-In, We-Win Engagement Survey, maintains engagement data and reports, and coordinates community outreach and volunteer activities. The position requires flexibility to support events, community outreach, and special programs, including some holidays.

Requirements

2–5 years of experience in Human Resources or a related field.
Exceptional interpersonal and communication skills, with the ability to build relationships and engage diverse audiences.
Highly organized, with strong project management skills and the ability to manage multiple events, programs, and priorities simultaneously.
Strong written communication skills and experience creating communications, presentations, and promotional materials.
Proficiency in Microsoft Office Suite, including PowerPoint, Excel, and Outlook.
Experience analyzing feedback, participation data, or engagement metrics to evaluate program effectiveness and identify opportunities for improvement.
Ability to work flexible hours as needed to support team member events, community outreach activities, and special programs.
Must be able to stand or sit for extended periods.
Must meet attendance guidelines and comply with company, regulatory, and departmental policies.
Must be able to work independently and at a fast pace.
Must be able to work engagement events and some holidays.
Must be able to read, write, speak, and understand English.
Must be able to respond to visual and aural cues.
Must be able to maneuver to all areas of the casino.
Must be able to lift up to 10 pounds and carry up to 5 pounds.
Must be able to bend, reach, kneel, twist, and grip items while working at the assigned desk area.

Nice To Haves

Bachelor’s degree in Human Resources, Communications, Marketing, Public Relations, Hospitality, Business Administration, or a related field preferred.
Demonstrated experience planning, coordinating, and hosting events, recognition programs, or employee engagement activities.
Energetic, outgoing, and enthusiastic personality with a genuine passion for creating memorable team member experiences.
Creative thinker able to generate innovative ideas that drive engagement, recognition, and workplace culture.
Comfortable presenting to groups, emceeing events, facilitating discussions, and serving as a visible ambassador for the organization.

Responsibilities

Develop and support employee engagement strategies that enhance the team member experience, strengthen workplace culture, and align with property objectives.
Coordinate and maintain the property-wide Engagement and Communications Calendar, ensuring timely execution of engagement activities, recognition programs, and culture initiatives.
Plan and facilitate team member events, listening sessions, and engagement activities that promote connection, communication, and inclusion.
Coordinate team member recognition programs that celebrate achievements and reinforce company values.
Support and promote property-wide culture initiatives intended to increase engagement, satisfaction, and retention.
Partner with property departments to identify engagement opportunities, encourage participation, and support culture-building efforts.
Serve as a resource for team members regarding engagement programs, culture initiatives, and employee experience activities.
Collaborate with Business Impact Groups (BIGs) and HERO on diversity, inclusion, volunteerism, and community involvement initiatives.
Assist with developing, implementing, and tracking engagement programs based on team member feedback and organizational needs.
Develop and execute internal communication strategies that support business objectives, organizational priorities, and employee engagement.
Create and distribute employee-facing communications, announcements, and messaging across the property.
Assist with communications and presentation materials supporting leadership messaging and organizational initiatives.
Maintain communication channels and engagement platforms to promote awareness of programs, events, and company initiatives.
Support the annual All-In, We-Win Engagement Survey with the Vice President of Human Resources, including communication planning, participation efforts, and follow-up activities.
Facilitate survey action planning and support departments in developing and tracking initiatives that address team member feedback.
Coordinate employee listening sessions, pulse surveys, and other feedback opportunities.
Maintain engagement metrics, participation data, reporting, and trend analysis to evaluate program effectiveness and identify improvement opportunities.
Provide engagement-related insights and recommendations based on survey results, participation trends, and team member feedback.
Coordinate volunteer opportunities and community partnership activities that encourage team member participation and strengthen community connections.
Process and coordinate administrative responsibilities for community outreach programs, including volunteer tracking, partnership documentation, event coordination, reporting, correspondence, and recordkeeping.
Work with HERO and community partners to promote volunteerism and corporate social responsibility initiatives.
Maintain community engagement calendars, participation records, program reporting, and outreach documentation.
Represent Caesars New Orleans at community and volunteer events as needed and promote awareness of community involvement opportunities.
Perform other job-related duties and responsibilities as assigned.