Employee and Labor Relations Advisor (Caesars New Orleans)

Caesars Entertainment • New Orleans, LA

13d • Onsite

About The Position

The Employee & Labor Relations Advisor helps foster a positive and compliant work environment by proactively addressing Team Member concerns and workplace issues. In partnership with leadership, the Advisor maintains a visible presence throughout the property, investigates workplace concerns, and provides guidance and recommendations to support fair, consistent, and timely resolution of employee and labor relations matters.

The role supports leaders and Team Members through investigations, employee and labor relations processes, regulatory responses, and workplace climate assessments. It also stays current on labor and employment laws and best practices, identifies potential risks, and supports other HR functions and special projects as needed.

Requirements

• 2–5 years of experience in Human Resources or a related field.
• Demonstrated experience conducting investigations into Team Member concerns and other employee and labor relations matters.
• Exceptional interpersonal and communication skills, with the ability to build relationships and engage diverse audiences.
• Exceptional attention to detail and commitment to accuracy, consistency, and thorough documentation.
• Strong organizational and case management skills, including the ability to prioritize, track, and follow through on multiple investigations, action items, and deadlines.
• Ability to manage sensitive and time-critical matters with urgency, sound judgment, professionalism, and accountability.
• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, and Outlook.
• Strong conflict resolution and communication skills, including the ability to build trust, navigate difficult conversations, and partner effectively with leaders and Team Members at all levels.
• Ability to work flexible hours as needed to support Team Member events, conduct interviews, and meet with department leaders.
• Must meet attendance guidelines and comply with company, regulatory, and departmental policies.
• Must be able to work independently and in a fast-paced environment.
• Must be able to read, write, speak, and understand English.
• Must be able to respond to visual and aural cues and maneuver to all areas of the casino.

Nice To Haves

• Bachelor’s degree in Human Resources, Communications, Marketing, Public Relations, Hospitality, Business Administration, or a related field.

Responsibilities

• Conduct and manage workplace investigations into employee complaints, harassment allegations, policy violations, grievances, and other employee and labor relations matters, maintaining accurate documentation and records.
• Partner with leaders on Team Member concerns, corrective action, performance management, conflict resolution, disciplinary actions, and consistent application of company policies and bargaining agreements.
• Advise leaders and Team Members, facilitate resolution of employee relations matters, serve as a liaison between employees and management, and promote a positive, respectful, and compliant work environment.
• Administer and support grievance meetings, Boards of Review, unemployment claims, leave of absence programs, ADA accommodations, FMLA administration, and other employee support programs.
• Partner with legal, HR, and management teams in responding to agency inquiries and claims, including EEOC, Department of Labor, and unemployment matters.
• Review workplace trends and retention metrics using exit interviews, employee feedback, investigations, and other climate assessments; recommend ways to improve engagement, reduce turnover, and address concerns.
• Stay current on labor and employment laws, regulations, and industry best practices, ensuring compliance and identifying potential risks.
• Support other HR functions and special projects as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level