Employee and Labor Relations Advisor (Caesars New Orleans)

Caesars Entertainment•New Orleans, LA

12d

About The Position

The Employee & Labor Relations Advisor fosters a positive and compliant work environment by proactively addressing Team Member concerns and workplace issues. In partnership with leadership, the Advisor maintains a visible presence throughout the property, investigates concerns, and provides guidance and recommendations to support fair, consistent, and timely resolution of employee and labor relations matters. The role conducts and documents workplace investigations; advises leaders on corrective action, performance management, conflict resolution, disciplinary actions, and application of company policies and bargaining agreements; and supports grievance meetings, Boards of Review, unemployment claims, leave programs, ADA accommodations, and FMLA administration. The Advisor also works with legal, HR, and management teams on agency inquiries and claims, reviews workplace trends and retention metrics, and recommends ways to improve engagement and reduce turnover. The position requires staying current on labor and employment laws and best practices, supporting compliance, and assisting with other HR functions and special projects as needed.

Requirements

2–5 years of experience in Human Resources or a related field.
Demonstrated experience conducting investigations into Team Member concerns and other employee and labor relations matters.
Exceptional interpersonal and communication skills, with the ability to build relationships and engage diverse audiences.
Strong attention to detail and commitment to accuracy, consistency, and thorough documentation.
Strong organizational and case management skills, including the ability to prioritize, track, and follow through on multiple investigations, action items, and deadlines.
Ability to manage sensitive and time-critical matters with urgency, sound judgment, professionalism, and accountability.
Proficiency in Microsoft Office Suite, including PowerPoint, Excel, and Outlook.
Strong conflict resolution and communication skills; ability to build trust, navigate difficult conversations, and partner effectively with leaders and Team Members at all levels.
Ability to work independently and in a fast-paced environment.
Ability to read, write, speak, and understand English.
Must meet attendance guidelines and comply with company, regulatory, and departmental policies.
Must be able to respond to visual and aural cues.
Must be able to work engagement events and some holidays.

Nice To Haves

Bachelor’s degree in Human Resources, Communications, Marketing, Public Relations, Hospitality, Business Administration, or a related field preferred.

Responsibilities

Conduct and manage workplace investigations involving employee complaints, harassment allegations, policy violations, grievances, and other employee and labor relations matters; maintain accurate documentation and records.
Partner with leaders on Team Member concerns and workplace issues, advising on corrective action, performance management, conflict resolution, disciplinary actions, and consistent application of company policies and bargaining agreements.
Advise leaders and Team Members, facilitate resolution of employee relations matters, and act as a liaison between employees and management.
Support a positive, respectful, and compliant work environment.
Administer or support grievance meetings, Boards of Review, unemployment claims, leave of absence programs, ADA accommodations, FMLA administration, and other employee support programs.
Partner with legal, HR, and management teams in responding to agency inquiries and claims, including EEOC, Department of Labor, and unemployment matters.
Review workplace trends and retention metrics using exit interviews, employee feedback, investigations, and other climate assessments; recommend improvements to engagement and turnover.
Stay current on labor and employment laws, regulations, and industry best practices; support compliance and identify potential risks.
Support other HR functions and special projects as needed and perform other duties as assigned.
Work flexible hours as needed to support Team Member events, conduct interviews, and meet with department leaders.