Performance and Culture Advisor (Caesars New Orleans)

Caesars Entertainment•New Orleans, LA

13d

About The Position

The Performance and Culture Advisor shapes the team member experience by driving engagement, strengthening workplace culture, and fostering connections across the organization. The role serves as a culture ambassador and trusted resource, developing engagement strategies, coordinating recognition programs, supporting internal and executive communications, and creating experiences that help team members feel connected, valued, and informed. Working with leaders across the property, the advisor supports culture initiatives, engagement action plans, community partnerships, and volunteer programs aligned with Caesars Entertainment’s values and business objectives. The role oversees engagement metrics, facilitates survey action planning, and helps turn team member feedback into workplace improvements. The position coordinates engagement and communications calendars, events, listening sessions, recognition programs, internal communications, survey processes, and community outreach. It also maintains engagement data and reporting, supports volunteer partnerships, and represents Caesars New Orleans at community events as needed.

Requirements

Two to five years of experience in Human Resources or a related field.
Demonstrated experience planning, coordinating, and hosting events, recognition programs, or employee engagement activities.
Exceptional interpersonal and communication skills, with the ability to build relationships and engage diverse audiences.
Strong organization and project management skills, including the ability to manage multiple events, programs, and priorities simultaneously.
Creative thinking and the ability to generate ideas that drive engagement, recognition, and workplace culture.
Ability to present to groups, emcee events, facilitate discussions, and serve as a visible organizational ambassador.
Strong written communication skills and experience creating communications, presentations, and promotional materials.
Proficiency in Microsoft Office Suite, including PowerPoint, Excel, and Outlook.
Ability to analyze feedback, participation data, or engagement metrics to evaluate program effectiveness and identify opportunities for improvement.
Ability to work flexible hours as needed to support team member events, community outreach activities, and special programs.
Must be able to stand or sit for extended periods.
Must meet attendance guidelines and comply with company, regulatory, and departmental policies.
Must be able to work independently and in a fast-paced environment.
Must be able to work engagement events and some holidays.
Must be able to read, write, speak, and understand English.
Must be able to respond to visual and aural cues and maneuver to all areas of the casino.
Must be able to lift up to 10 pounds and carry up to 5 pounds.
Must be able to bend, reach, kneel, twist, and grip items while working at the assigned desk area.

Nice To Haves

Bachelor’s degree in Human Resources, Communications, Marketing, Public Relations, Hospitality, Business Administration, or a related field preferred.

Responsibilities

Develop and support employee engagement strategies that enhance the team member experience, strengthen workplace culture, and align with property objectives.
Coordinate and maintain the property-wide Engagement and Communications Calendar.
Plan and facilitate team member events, listening sessions, and engagement activities that promote connection, communication, and inclusion.
Coordinate recognition programs that celebrate achievements, reinforce company values, and support a positive workplace culture.
Support property-wide culture initiatives and partner with departments to identify engagement opportunities and encourage participation.
Serve as a resource for team members regarding engagement programs, culture initiatives, and employee experience activities.
Collaborate with Business Impact Groups (BIGs) and HERO on diversity, inclusion, volunteerism, and community involvement initiatives.
Assist with developing, implementing, and tracking engagement programs based on team member feedback and organizational needs.
Develop and execute internal communication strategies and create and distribute employee-facing communications, announcements, and messaging.
Assist with leadership communications and presentation materials, and maintain communication channels and engagement platforms.
Support the annual All-In, We-Win Engagement Survey process with the Vice President of Human Resources, including communications, participation efforts, and follow-up.
Facilitate survey action planning and help departments develop and track initiatives addressing team member feedback.
Coordinate listening sessions, pulse surveys, and other feedback opportunities.
Maintain engagement metrics, participation data, reporting, and trend analysis; provide insights and recommendations based on results and feedback.
Coordinate volunteer opportunities and community partnerships, including related tracking, documentation, event coordination, reporting, correspondence, and recordkeeping.
Work with HERO and community partners to promote volunteerism and corporate social responsibility initiatives.
Maintain community engagement calendars, participation records, program reporting, and outreach documentation.
Represent Caesars New Orleans at community and volunteer events as needed and promote community involvement opportunities.
Perform other job-related duties and responsibilities as assigned.