People Services Administrator

New Flyer•Crookston, MN

About The Position

The People Services Administrator is a member of the Human Resources team and provides administrative and operational support across core HR functions. The role supports employee lifecycle processes, including onboarding, HRIS administration, benefits support, and employee relations documentation. It requires attention to detail, discretion, and the ability to work in a fast-paced manufacturing and unionized environment. The administrator serves as a point of contact for employees and other visitors, maintains employee and compliance records, supports recruitment and labor relations activities, prepares workforce reports, and coordinates site communications and employee engagement initiatives. The role also contributes to continuous improvement of HR systems and administrative processes while providing confidential, professional support to employees, leaders, union representatives, and external stakeholders.

Requirements

1–3 years of experience in an HR administrative or generalist support role.
Working knowledge of HRIS and payroll systems.
Strong proficiency in Microsoft Office.
Excellent organizational skills and ability to manage multiple priorities.
Strong attention to detail and accuracy.
Ability to maintain confidentiality and exercise sound judgment.
Effective communication skills and ability to collaborate across all levels of the organization.
Self-motivation and ability to work independently and as part of a team.

Nice To Haves

Experience in a manufacturing and/or unionized environment.

Responsibilities

Coordinate onboarding and orientation for new hires, including completion of required documentation.
Serve as the first point of contact for employees, visitors, vendors, contractors, and applicants entering the facility; assist with and direct inquiries.
Maintain accurate HRIS information, including employee records, employment status changes, compensation updates, and organizational data.
Assist with benefits administration, open enrollment, employee inquiries, and related documentation.
Maintain compliance records and documentation, including I-9s, leave records, personnel files, and other regulatory materials.
Provide administrative support for employee relations matters, including investigations, documentation, corrective actions, and progressive discipline processes.
Support grievance tracking, labor relations activities, and administration of Collective Bargaining Agreement provisions as directed.
Assist with recruitment activities such as interview scheduling, candidate coordination, reference checks, candidate communications, and hiring logistics.
Maintain employee badge inventory and issuance records, and coordinate ordering badges and related supplies.
Manage the site's postage machine, including supply monitoring, vendor coordination, and operational support.
Prepare, update, analyze, and distribute recurring and ad hoc reports, metrics, and workforce data for HR and plant leadership.
Coordinate and distribute daily communications, safety notifications, and plant updates to Cell Leaders and operational leadership through Toolbox Talks and other channels.
Represent Human Resources on the Company's Social Committee and assist with employee engagement activities, events, recognition programs, and plant-wide initiatives.
Maintain employee records and filing systems, ensuring personnel files are accurate, complete, current, and maintained in accordance with company policies and regulatory requirements.
Contribute to continuous improvement of HR systems, processes, procedures, reporting tools, and administrative controls.
Provide professional, confidential customer service and administrative support to employees, supervisors, managers, union representatives, vendors, contractors, and external stakeholders.
Perform other assigned duties, special projects, and administrative responsibilities supporting Human Resources and plant operations.