People Services Administrator

New Flyer•Crookston, MN
•$50,000 - $55,000

About The Position

As a key member of the Human Resources team, the People Services Administrator provides administrative and operational support across core HR functions. The role supports employee lifecycle processes, including onboarding, HRIS administration, benefits support, and employee relations documentation. It requires strong attention to detail, discretion, and the ability to work in a fast-paced manufacturing and unionized environment. The position also provides customer service to employees and external visitors, supports recruitment and labor relations activities, maintains employee and compliance records, and prepares workforce reporting and plant communications. The administrator contributes to improving HR systems and processes and supports employee engagement activities and plant operations as assigned.

Requirements

  • 1–3 years of experience in an HR administrative or generalist support role.
  • Working knowledge of HRIS and payroll systems.
  • Strong proficiency in Microsoft Office.
  • Excellent organizational skills and ability to manage multiple priorities.
  • Strong attention to detail and accuracy.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Effective communication skills and ability to collaborate across all levels of the organization.
  • Self-motivated, with the ability to work independently and as part of a team.

Nice To Haves

  • Experience in a manufacturing and/or unionized environment.

Responsibilities

  • Coordinate onboarding and orientation for new hires, ensuring a positive employee experience and timely completion of required documentation.
  • Act as the first point of contact for employees, visitors, vendors, contractors, and applicants entering the facility; provide assistance and direct inquiries appropriately.
  • Maintain and update HRIS records, including employee information, status changes, compensation updates, organizational data, and other employee records.
  • Assist with benefits administration, open enrollment, employee benefit inquiries, and related documentation.
  • Maintain compliance records and documentation, including I-9s, leave administration records, personnel files, and other regulatory requirements.
  • Provide administrative support for employee relations matters, including investigations, documentation, corrective actions, and progressive discipline processes.
  • Support grievance tracking, labor relations activities, and administration of Collective Bargaining Agreement provisions as directed.
  • Assist with recruitment, including interview scheduling, candidate coordination, reference checks, candidate communications, and hiring logistics.
  • Maintain employee badge inventory and issuance records; coordinate ordering badges and related supplies as needed.
  • Manage the site's postage machine, including monitoring supplies, coordinating with vendors, and providing operational support.
  • Prepare, update, analyze, and distribute recurring and ad hoc reports, metrics, and workforce data for Human Resources and plant leadership.
  • Coordinate and distribute daily communications, safety notifications, and general plant updates to Cell Leaders and operational leadership through Toolbox Talks and other channels.
  • Represent Human Resources on the Company's Social Committee and assist with planning, coordinating, and executing employee engagement activities, events, recognition programs, and plant-wide initiatives.
  • Maintain employee records, filing systems, and internal controls to ensure personnel files are accurate, complete, current, and maintained in accordance with company policies and regulatory requirements.
  • Contribute to continuous improvement of HR systems, processes, procedures, reporting tools, and administrative controls.
  • Provide professional, confidential customer service and administrative support to employees, supervisors, managers, union representatives, vendors, contractors, and external stakeholders.
  • Perform other duties, special projects, and administrative responsibilities as assigned in support of Human Resources and plant operations.

Benefits

  • Competitive wages with a salary range of $50,000–$55,000 annually.
  • Comprehensive benefits package with immediate benefit eligibility.
  • Paid holidays and vacation.
  • 401(k) with generous company match.
  • Inclusive workplace culture that values and empowers team members.
  • On-the-job training in a continuous learning environment.
  • Advancement opportunities within the family of companies.
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