People Operations Generalist

Devereux • Homestead, PA

14h • Onsite

About The Position

The People Operations Generalist serves as a strategic People Operations partner, fostering a positive employee experience and supporting organizational effectiveness through employee relations, performance management, employee engagement, workforce analytics, and policy administration. The role partners with center leaders to provide guidance on employee relations matters, conduct workplace investigations, support performance improvement initiatives, and promote a culture of accountability, inclusion, and engagement.

The position analyzes and reports workforce metrics, identifies trends, and provides data-driven recommendations to support operational and talent decisions. It is the center’s primary liaison with the People Operations Support Center on employee records, benefits, leaves of absence, workers’ compensation, unemployment, and HRIS-related matters, helping ensure employee and manager inquiries are resolved in a timely manner.

The People Operations Generalist oversees implementation, communication, and consistent application of center-level policies and procedures in alignment with Devereux National policies, regulatory requirements, and organizational best practices. The position is based at the Turtle Creek Valley campus in Homestead, Pennsylvania, and works Monday through Friday, with occasional flexibility to work outside regular business hours based on center needs.

Requirements

• Bachelor’s degree.
• At least five years of Human Resources Generalist experience, with a focus on benefits and leaves.
• Knowledge of federal and state laws and regulatory compliance.
• Must meet the organization’s drug-free workplace requirement; drug screening is required.

Nice To Haves

• SPHR or PHR certification.

Responsibilities

• Provide guidance on employee relations matters, conduct workplace investigations, and help resolve workplace concerns.
• Ensure consistent application of center-level policies in alignment with Devereux National standards and employment laws.
• Partner with leaders on performance management, including coaching, corrective action, performance improvement planning, employee development, and policy interpretation.
• Support employee engagement, recognition, retention, and culture initiatives using employee feedback, data analysis, and collaboration with operational leadership.
• Partner with center leadership and culture champions to foster an engaging, inclusive, values-driven workplace culture.
• Analyze and report workforce metrics, including turnover, retention, vacancies, headcount, and employee relations trends, to support organizational decision-making.
• Serve as the primary center liaison for employee records, benefits, leaves of absence, workers’ compensation, unemployment, and HRIS matters, partnering with the People Operations Support Center to resolve inquiries.
• Lead implementation and administration of center-level policies consistent with Devereux National policies and regulatory requirements.
• Ensure compliance with federal, state, and local employment laws.
• Recommend process improvements to enhance efficiency, compliance, and the employee experience.
• Support audits, investigations, training, and special People Operations initiatives.

Benefits

• Medical insurance, including telemedicine, preventive care, and mental health services.
• Prescription drug coverage.
• Dental insurance.
• Vision insurance.
• Paid time off and paid sick leave.
• 403(b) retirement plan with matching benefit.
• Student loan debt assistance.
• Tuition reimbursement and continuing education assistance.
• Employee assistance and work-life balance programs.
• Voluntary or employee-paid supplemental life and accident coverage.
• Training, development, and professional growth opportunities.
• Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level