People Operations Generalist

Fulcrum•San Francisco, CA

13h•Onsite

About The Position

Fulcrum is seeking an experienced People Operations Generalist to own and scale day-to-day HR operations. The role balances strategic HR initiatives with hands-on execution in a fast-paced startup environment. The Generalist will manage the employee lifecycle, payroll and benefits, HR documentation and policies, employment-law compliance, leaves, employee relations, multi-state expansion, international EOR relationships, HR systems, and office administration. The position also focuses on continuously improving HR processes and supporting a positive employee experience.

Requirements

5+ years of progressive People Operations or Human Resources experience.
Experience supporting a startup or high-growth company with broad HR responsibilities.
Hands-on experience with Gusto or a comparable HRIS/payroll platform.
Strong knowledge of federal, California, and San Francisco employment laws.
Experience administering multi-state payroll and benefits.
Experience managing employee investigations and sensitive employee relations matters.
Experience working with international EOR providers.
Outstanding organizational, communication, and documentation skills.
Ability to manage multiple priorities independently in a fast-paced environment.
High level of professionalism, discretion, and sound judgment.
Experience creating HR policies and scaling HR processes.
Experience supporting compensation planning.

Nice To Haves

PHR, SHRM-CP, or similar certification.

Responsibilities

Manage the full employee lifecycle, including onboarding, offboarding, promotions, transfers, and terminations.
Own new-hire onboarding, including I-9 verification, E-Verify, employment documentation, and orientation.
Process and administer payroll through Gusto, including commissions, deductions, and final pay.
Administer employee benefits, enrollments, qualifying life events, renewals, and vendor relationships.
Support benefits planning, benchmarking, and annual renewal activities.
Prepare and maintain offer letters, employment agreements, commission plans, confidentiality agreements, equity documentation, and other HR documents.
Develop, implement, and maintain HR policies, handbooks, and people programs.
Ensure compliance with federal, state, California, and San Francisco employment laws and ordinances.
Administer leaves of absence, including FMLA, CFRA, PDL, ADA accommodations, and related programs.
Conduct employee relations investigations and recommend appropriate resolutions.
Advise managers on performance management, corrective action, documentation, accommodations, and employee relations issues.
Register and maintain payroll and unemployment accounts as the company expands into new states.
Manage relationships with international Employer of Record (EOR) providers and support international onboarding and offboarding.
Maintain HR systems, employee records, audits, and compliance reporting.
Coordinate office administration tasks and event planning, including space management, vendor coordination, and team celebrations.
Continuously improve HR processes and support a positive employee experience.