People Operations Generalist

Box•Chicago, IL

1d•Hybrid

About The Position

The People Operations Generalist supports the People Operations Team’s mission to design, develop, and reliably deliver programs, processes, and systems that help Box grow at scale. The role helps shape the employee experience by providing efficient service and supporting important moments throughout the employee lifecycle. It also works closely with People Partners to understand business needs and provide HR support and recommendations. The role owns core program design and supports operational programs such as compliance, onboarding, contingent worker management, and separations. It executes internal mobility and employee changes using the People ticketing system, HRIS, and letter-generation processes, and helps maintain compliance with key controls and audit initiatives. The position also contributes to ad hoc People Operations projects. Boxers are expected to work from their assigned office at least three days per week.

Requirements

At least 2 years of experience in Human Resources or a related field.
Demonstrated process-design ownership, including offering innovative and constructive ideas.
Discretion, integrity, and respect when handling sensitive issues or information.
Strong attention to detail and ability to produce accurate deliverables while managing high volumes of data and information.
Ability to analyze, understand, and adapt quickly to new situations and business problems.
Proven ability to build strong relationships with cross-functional partners and stakeholders.
Willingness to learn new technologies, such as Workday, ServiceDesk, and Box for HR.

Nice To Haves

Familiarity with HRIS systems and HR transactions; Workday experience is a plus.
B.S. or B.A. preferred.

Responsibilities

Own core program design for the People Operations Team and support operational programs, including compliance, onboarding, contingent worker management, and separations.
Partner with People Partners (HRBPs) to align support with Box business functions and serve as a consultant on HR matters.
Provide functional and tactical recommendations to leaders based on best practices and Box processes to drive improvements and long-term fixes.
Execute internal mobility and employee changes accurately using ServiceDesk, Workday, and letter-generation processes.
Help ensure the People Team complies with key controls and assist with audit and compliance initiatives.
Contribute to ad hoc People Operations projects that support business growth and scale and personal development.
Leverage AI to support faster, smarter decisions and increase impact.