People Operations Generalist

Nexthop Systems Inc•Santa Clara, CA
•Onsite

About The Position

Nexthop Systems Inc. is seeking an organized People Operations Generalist to support the People team as the company builds AI infrastructure and high-performance networking systems. The role supports the employee and candidate experience from initial contact through onboarding and beyond. The People Operations Generalist helps with onboarding, recruiting coordination and sourcing, campus recruiting, people-data accuracy, and employee questions. This is a hands-on, cross-functional role for someone with a few years of experience who is comfortable managing details and shifting priorities as the company grows. The role collaborates with the People team, Recruiting, IT, Finance, and hiring managers. It is based in Nexthop's Santa Clara office.

Requirements

  • Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience.
  • 2–3 years of experience in HR, People Operations, recruiting coordination, or a related role.
  • Experience supporting onboarding and other employee lifecycle processes.
  • Exposure to recruiting, such as interview coordination or candidate sourcing.
  • Experience with an HRIS and/or applicant tracking system, and ability to learn new tools quickly.
  • Proficiency with Google Workspace, especially Sheets, Docs, and Gmail.
  • Strong attention to detail and accuracy in data entry and record keeping.
  • Clear, friendly written and verbal communication.
  • A warm, approachable, service-minded style when helping employees and candidates.
  • Good judgment and discretion with confidential information.
  • Strong organization and follow-through, with the ability to manage multiple priorities.
  • Curiosity, ownership, initiative, and willingness to roll up sleeves.
  • Ability to adapt and thrive in a fast-paced, collaborative startup environment.

Nice To Haves

  • Experience in a startup or fast-growing technology company.
  • Campus recruiting or career fair experience.
  • Comfort using AI tools to research, draft, and improve day-to-day productivity.

Responsibilities

  • Support new-hire onboarding and orientation to help employees feel welcome and prepared for their first day.
  • Coordinate recruiting activities with the People team and hiring managers, including interview scheduling, candidate communications, and maintaining recruiting tools and trackers.
  • Source candidates through job boards, professional networks, and university channels.
  • Support campus recruiting by registering for career fairs and university events, coordinating logistics, and preparing event materials and swag.
  • Maintain accurate employee and candidate records in HR and recruiting systems.
  • Serve as a first point of contact for employee questions about People policies and processes, routing complex questions to the appropriate team member.
  • Support employee lifecycle processes, including offboarding, routine updates, and day-to-day People team administration.
  • Assist with People team programs and events, including the intern program and employee engagement activities.
  • Identify ways to simplify repeatable work, including through the use of AI tools.
  • Contribute to other People team projects as the team and company evolve.
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