People Operations & Employee Experience Coordinator

Sidecar Health•Los Angeles, CA

About The Position

Sidecar Health is seeking a People Operations & Employee Experience Coordinator to join its small, high-impact People team. The position reports directly to the Chief People Officer and is intended for someone early in their career who wants to own culture and connection programs, improve processes, and help shape the employee experience. The role combines employee support and People Operations with culture-building and process improvement in a distributed workforce. The coordinator will serve as a primary point of contact for employee questions, support HR systems and employee lifecycle logistics, and build engagement programs and company events. They will audit the onboarding process and develop an improvement plan that incorporates AI and automation. Over time, they will take ownership of company-wide culture initiatives, optimize People Operations processes, and provide polished scheduling, coordination, and communication support to senior leaders while remaining primarily focused on People Operations and culture.

Requirements

  • 1–2+ years of experience in a People or HR function at a technology company.
  • Experience designing or independently improving processes, rather than only following existing processes.
  • Comfort using AI or automation to eliminate manual work.
  • Exceptional written and verbal communication skills, including the ability to work directly with senior executives and communicate with employees at every level.
  • A self-starter mindset, with the ability to identify gaps, propose solutions, and take ownership.
  • Genuine enthusiasm for building culture and human connection, particularly in a distributed or remote-first environment.

Nice To Haves

  • Experience at a remote-first or distributed technology company building virtual connection programs or engagement rituals from scratch.
  • Exposure to program management frameworks or tools for tracking and delivering cross-functional initiatives.
  • Familiarity with People Operations platforms and HRIS tools used in high-growth technology environments.
  • Experience introducing new people programs or culture initiatives rather than only maintaining existing ones.

Responsibilities

  • Serve as a primary point of contact for employee questions and requests, triage the shared People inbox, and resolve issues quickly and accurately.
  • Partner with the Chief People Officer and People Operations team member to maintain HR systems, ensure data accuracy, and support onboarding and offboarding logistics.
  • Build and manage employee engagement programs, virtual connection rituals, and company events for a distributed workforce.
  • Audit the end-to-end onboarding process, map manual steps and friction points, and present an improvement plan incorporating AI and automation opportunities.
  • Own and continuously improve company-wide culture and engagement initiatives, including recurring employee rituals, in-person offsites, and leadership meetings.
  • Design and optimize People Operations processes, using AI and automation to reduce manual work and improve the employee experience.
  • Provide scheduling, coordination, and professional communications support for senior leadership.

Benefits

  • Competitive salary, annual bonus opportunity, and equity package.
  • Medical coverage from day one, with 100% of the premium paid by Sidecar Health for the employee and dependents; choice of an HSA-eligible plan or a $0 deductible plan.
  • Dental and vision coverage, with 100% of the employee premium and 80% of dependent premiums covered.
  • 401(k) retirement plan.
  • Paid vacation and company holidays.
  • Paid parental leave.
  • Opportunity to make an impact at a rapidly growing, mission-driven company transforming healthcare in the U.S.
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