Employee Experience Coordinator

Within•San Francisco, CA

6h•Onsite

About The Position

The Employee Experience Coordinator owns the day-to-day operations of Within's San Francisco headquarters, ensuring the office runs smoothly and that workplace needs are anticipated and addressed. The role is the welcoming first point of contact for visitors, candidates, and new hires, and helps shape the team's workplace culture and employee experience. Alongside office operations, the coordinator maintains accurate employee records in Rippling, supports routine People team administration, and helps plan and run employee engagement events. This is a hands-on, in-office role requiring end-to-end ownership of the space, proactive attention to detail, and the ability to keep operations running smoothly even when the coordinator is away.

Requirements

1 to 2 years of experience in employee experience, workplace or office coordination, facilities, or an administrative role.
Strong organizational skills and the ability to track many details without losing follow-through.
A service-oriented approach and enjoyment of making others' workdays easier.
Comfort managing vendors and completing work independently.
Sharp attention to detail and a proactive approach to identifying and addressing issues.
Problem-solving ability and a focus on finding solutions.
Clear, friendly communication skills in person and in writing.
Comfort learning new tools and incorporating AI into everyday workflows.

Responsibilities

Welcome visitors, candidates, and new hires, and manage the building visitor portal.
Prepare new hires' badges, desks, and access before their first day.
Manage day-to-day workplace vendors and coordinate catering for weekly and biweekly team meetings.
Source and order everyday office supplies from value-conscious vendors.
Maintain the coffee service and kitchen, and handle daily mail and shipping.
Serve as the main liaison with building property management, janitorial providers, and facilities vendors.
Monitor office operations, resolve day-to-day issues proactively, and engage vendors when external support is needed.
Maintain practical office documentation, including vendor contacts, ordering schedules, facilities procedures, and opening and closing checklists.
Serve as floor warden, maintain current evacuation plans and stocked emergency kits, and support broader emergency readiness.
Maintain accurate employee records in Rippling, including new-hire setup, reporting-line and department changes, and offboarding data hygiene.
Support the People team with routine HR administration and paperwork.
Help plan and run team happy hours, company breakfasts, and other employee engagement events.